Spare Parts Specialist

Fiat Chrysler Automobiles Southfield , MI 48086

Posted 4 weeks ago

We are searching for a highly energetic, organized and experienced Spare Parts Specialist. In this role, you will coordinate the delivery of spare parts and equipment, and schedule customer repairs. You will also negotiate delivery cost for the organization and the end cost to the customer, while ensuring compliance with contractual obligations.

Take ownership. Are you ready for a challenge?

In this role the ideal candidate will act as a network and think innovatively while executing the following responsibilities:

  • Determine replacement part stock numbers and prices

  • Determine replacement parts required (reviewing technical mechanical and controls documentation/drawings) according to inspections of old parts, customer requests of customers' descriptions of malfunctions

  • Receive and fill purchase orders for parts

  • Receive and fill purchase orders for repairs

  • Fill customer orders from stock when applicable

  • Receive payment or obtain credit authorization

  • Advise customers on submission or modification of parts when identical replacements are not available

  • Examine returned parts for defects, exchange of or repair of defective parts, or credit

  • Good communication, presentation and negotiation skills

  • Skill to relate with customers

  • Other duties as required

Reports to: Spare Parts Manager

Do you have what it takes?

This role is best suited for a candidate that possess the following qualifications:

Required Qualifications:

  • High school diploma, GED or equivalent

  • Minimum 1 year experience in spare parts or customer service

  • Experience with Google Suites

  • Excellent Microsoft Office skills

  • Excellent Microsoft Excel skills

  • Very detail oriented and organized

  • Exceptional follow up skills

  • High level of professionalism; self-directed and motivated

  • Willingness to learn new systems and technology

Preferred Qualifications:

  • Bachelor's degree

  • Powertrain experience

Let's Connect. A Global Spirit, a Local Presence.

Let's Work. A history rooted in excellence, a future driven by innovation.

Let's Innovate. We believe that innovation drives the industry towards excellence.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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Spare Parts Specialist

Fiat Chrysler Automobiles