We are searching for a highly energetic, organized and experienced Spare Parts Specialist. In this role, you will coordinate the delivery of spare parts and equipment, and schedule customer repairs. You will also negotiate delivery cost for the organization and the end cost to the customer, while ensuring compliance with contractual obligations.
Take ownership. Are you ready for a challenge?
In this role the ideal candidate will act as a network and think innovatively while executing the following responsibilities:
Determine replacement part stock numbers and prices
Determine replacement parts required (reviewing technical mechanical and controls documentation/drawings) according to inspections of old parts, customer requests of customers' descriptions of malfunctions
Receive and fill purchase orders for parts
Receive and fill purchase orders for repairs
Fill customer orders from stock when applicable
Receive payment or obtain credit authorization
Advise customers on submission or modification of parts when identical replacements are not available
Examine returned parts for defects, exchange of or repair of defective parts, or credit
Good communication, presentation and negotiation skills
Skill to relate with customers
Other duties as required
Reports to: Spare Parts Manager
Do you have what it takes?
This role is best suited for a candidate that possess the following qualifications:
High school diploma, GED or equivalent
Minimum 1 year experience in spare parts or customer service
Experience with Google Suites
Excellent Microsoft Office skills
Excellent Microsoft Excel skills
Very detail oriented and organized
Exceptional follow up skills
High level of professionalism; self-directed and motivated
Willingness to learn new systems and technology
Let's Connect. A Global Spirit, a Local Presence.
Let's Work. A history rooted in excellence, a future driven by innovation.
Let's Innovate. We believe that innovation drives the industry towards excellence.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Fiat Chrysler Automobiles