Spanish Bilingual Customer Service Representative

Teletech Holdings, Inc. Las Vegas , NV 89134

Posted 1 week ago

Competitive pay of up to $22 per hour

for short-term work

When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer service experiences as a Spanish Bilingual Customer Service Representative with TTEC in Las Vegas, Nevada.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Life at TTEC

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion career potential, keep reading

What You'll be Doing

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your "get it done", high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.

As a TTEC Customer Experience Champion, You'll Enjoy:

  • Fun, talented and witty teammates

  • Knowledgeable, encouraging, and present leadership

  • Family-friendly environment

  • Free-spirited, theme-based employee events

  • Diverse and community-minded organization

  • Career-growth and lots of learning opportunities for aspiring minds

  • And yesall the competitive pay and benefits you'd expect

On a typical day, you'll

  • Accept inbound calls from customers

  • Effectively resolve issues or concerns

  • Gather information from the customer to make appropriate recommendations for new products and services

  • Deliver amazing customer service

Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table along with the following:

  • Computer savvy

  • High school graduate or equivalent

  • Competency using MS Windows

  • 6 months of customer service experience (preferred)

Apply Today

We encourage you to call us at 1-866-796-5485 or apply online today:
1.Click on the Apply Now button.
2.You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
3.Thank you for applying it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

Career Changers welcome here:

Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our team of sales and service professionals.

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Cuando todo est conectado, cmo nos conectamos lo es todo... Y nos gustara conectar tambin contigo! Te estamos buscando para que nos ayudes a ofrecer una atencin excepcional al cliente como Representante de servicio al cliente de TTEC en Las Vegas, Nevada.

Sobre TTEC:

Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofa est basada en un principio fundamental: la atencin sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.

La vida en TTEC

Como compaa global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se est yendo a dormir, del otro lado del mundo una compaera o compaero ya bebi su caf (o t) y est lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compaa que nos permiten reunirnos y celebrar nuestros logros. Tambin nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si ests buscando una vida laboral llena de propsito, pasin y posibilidades de carrera, sigue leyendo...

Tus labores seran

Transformar los problemas en soluciones. Ofrecer un servicio de excelencia a las y los clientes. Responder llamadas (y correos electrnicos) de las y los clientes con un enfoque profesional y proactivo, y escucharles activamente para comprender sus necesidades y responder a sus preguntas.

Como representante de atencin al cliente de TTEC, disfrutars de:

  • Compaeras y compaeros de trabajo divertidos y talentosos

  • Lderes de equipo con experiencia que te motivarn

  • Ambiente familiar

  • Eventos temticos para el personal

  • Organizacin diversa con enfoque comunitario

  • Desarrollo profesional y mltiples oportunidades de aprendizaje para personal con aspiraciones

  • Y s...tambin el salario competitivo y las prestaciones que esperas

En un da normal, t

  • Responders llamadas de las y los clientes

  • Resolvers de manera eficaz sus problemas o preocupaciones

  • Recabars informacin de las y los clientes para hacerles recomendaciones adecuadas sobre nuevos productos y servicios

  • Les brindars una atencin extraordinaria

Por qu t? Lo que necesitamos de ti:

Las conexiones son lo ms importante en TTEC. Esto significa que conectamos con las y los clientes, con las y los compaeros de trabajo y lo ms importante, contigo. Y tu capacidad de conectar con otras personas es lo que necesitamos de ti junto con lo siguiente:

  • Conocimientos de informtica

  • Escolaridad secundaria o equivalente

  • Uso de MS Windows

  • 6 meses de experiencia en servicio al cliente (deseable)

Postlate hoy:

Llmanos al 1-866-796-5485 o postlate en lnea hoy:
1.Haz clic en el botn Apply now.
2.Cul es el siguiente paso? Despus de haber llenado la solicitud en lnea, por favor mantente al tanto de tu correo electrnico y revsalo regularmente para obtener instrucciones.
3.Gracias por postularte: lleg la hora de compartir esta oportunidad con tu red y experimentar la alegra de trabajar con amigas y amigos (adems de nosotros, por supuesto).

Si eres veterana o veterano militar, miembro activo o reserva de la guardia nacional, o cnyuge de un/a militar:

Valoramos tu experiencia y creemos que ests preparada/o para desempearte en el mundo civil y asumir los proyectos ms innovadores y exigentes de TTEC. Tu experiencia prctica con la globalizacin significa que ests preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempearte en nuestro entorno dinmico. Estamos buscando lderes. Innovadoras e innovadores. Sabemos que ningn trabajo es tan importante como servir a tu pas, pero esperamos que ofrecer una atencin de excelencia a las y los clientes sea para ti otro propsito digno de alcanzar.

Buscadoras y buscadores de nuevos caminos, bienvenidos:

Es tiempo de cambiar de profesin? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de profesionales en ventas y atencin al cliente.

Para obtener ms informacin sobre TTEC, visita ttecjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversacin mundial.

Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisin de antecedentes penales y, dependiendo de la sede y la campaa, un anlisis de deteccin de drogas. TTEC ofrece igualdad de oportunidades laborales.

'1638744


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative PartTime (Bilingual)

Sigue Corp

Posted Yesterday

VIEW JOBS 10/16/2019 12:00:00 AM 2020-01-14T00:00 <span style="font-size:18px;"><span style="color:#FF0000;"><strong>Spanish (required)/ English (Basic communication)</strong></span></span><br /> <br /> <br /> <strong>GOAL:</strong> The Customer Service Representative will be responsible for the accurate processing of all transactions, while providing courteous, timely and informative service to ensure customers feel completely satisfied.<br /> <br /> <strong>PRINCIPLE DUTIES/ RESPONSIBILITIES:</strong><br /> 1. Answer the phone with a smile and treat all customers with courtesy and respect<br /> 2. Ensure workstations are organized and equipped for the start of the business day<br /> 3. Process all transactions quickly and efficiently while providing exceptional customer service<br /> 4. Interact and work closely with supervisors to perform all functions as directed/required<br /> 5. Maintain confidentiality of customer information, branch policies and procedure<br /> 6. Comply with The Sigue Branch AML/BSA Compliance Program<br /> 7. Travel locally to assist with collections, marketing or banking as required<br /> 8. Assist in keeping the store clean and presentable as required<br /> 9. Be proactive in identifying fraudulent or forged documentation and/or activity and reporting them to the respective supervisors<br /> 10. Perform all other miscellaneous responsibilities and duties as assigned<br /> 11. Participate in marketing activities as needed including flyer distribution and banner display<br /> <br /> <strong>QUALIFICATIONS:</strong><br /> 1. Ability to work effectively with diverse populations<br /> 2. Ability to identify when specialized skills/resources are needed to address unique activities and work assignments<br /> 3. High School Diploma or equivalent<br /> 4. 3-6 months related experience<br /> 5. Spanish (required)/ English (Basic communication)<br /> 6. Must have reliable transportation<br /> 7. Ability to work flexible schedules including week-ends<br /> 8. Ability to work at various locations depending on company's goals and business decisions Sigue Corp Las Vegas NV

Spanish Bilingual Customer Service Representative

Teletech Holdings, Inc.