Space Commerce Institute Program Coordinator

Space Commerce Institute Program Coordinator

DEPARTMENT: Space Commerce Institute

REPORTS TO:     Vice President - Space Commerce and Entrepreneurship

POSITION SUMMARY/OBJECTIVE:

The Space Commerce Institute (SCI) Program Coordinator is a key team player that assists the Space Commerce Institute team with program oversight and execution. This includes maintaining all project documents, coordinating with internal and external stakeholders, and facilitating the successful completion of various execution areas within Space Commerce Institute. The SCI Program Coordinator will have the ability to learn and grow within this dynamic and evolving department and be part of its many programs, as well as engaging internally with other Space Foundation staff on behalf of Space Commerce Institute.

RESPONSIBILITIES:

The following briefly describes representative responsibilities of this job, but it is not intended to be a complete or all-inclusive listing of activities, duties, or responsibilities that are required of this position:

• Works with the SCI team to coordinate current and future workloads to include management of team members, tasks, and workflows

• Assists in the design and implementation of programs within the SCI department

• Manages the calendar of the Vice President of Space Commerce and Entrepreneurship and provides administrative support to the SCI team

• Regularly prepares reports on the status of various program activities and efforts

• Supports SCI team members with documentation and maintenance of customer interactions and activities within Jotform and Hubspot

• Works with internal stakeholders to maintain updates to SCI website, coordinate video projects, and execute marketing efforts

• Facilitates SCI's Vector series through coordination with guests and internal support services

• Answers customer inquiries and directs potential customers to the appropriate internal contact

• Organizes, presents in, and facilitates internal and external meetings where appropriate and distributes meeting minutes to all department team members

• Documents and provides follow-up on important actions and decisions from meetings

• Creates and manages program documents and templates by ensuring all necessary materials are current, properly filed, stored, and adhere to project management methodology

• Works closely with the SCI Program Manager to maintain schedules and deliverables on various programs

REQUIREMENTS:

• Bachelor's degree in business administration, communication, or similar field

• Previous experience in an administrative or program support capacity

• Proven adaptability in previous roles along with a demonstrated ability to remain flexible and change directions quickly when needed

• Strong organizational skills and ability to maintain and work with competing priorities

COMPETENCIES:

The following briefly describes the knowledge, skills, abilities, and characteristics associated with this position, including any required experience, education, licensure, certification, or combination thereof:

• Highly detail oriented

• Works effectively both independently and as part of a team

• Strong ability to balance multiple competing priorities and ensure completion in all areas

• An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans

• Analytical and problem-solving abilities

• Strong customer service and interpersonal skills

• Exceptional oral and written communication skills, including presentation skills

• Experience working in a team environment

• Familiarity with Microsoft software applications and CRM programs such as Smartsheets, Microsoft Teams, and Hubspot

• Knowledge of document management, transcription, and other administrative/clerical procedures

• Solid organizational skills, including multitasking and time-management

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals in this position will generally work indoors and will have a workspace designated solely for them.  Necessary office furnishings, equipment, and supplies will be provided by the Foundation.  While performing the duties of this job, the employee may periodically be required to work outdoors and would be exposed to weather conditions prevalent at the time.   The employee may periodically be required to work in an offsite environment or at special events, and from time to time may be asked to travel on Foundation business, at the Foundation's expense.  The noise level in the work environment is usually moderate.

JOB-STATUS:

1).  FLSA Classification: This position is non-exempt according to guidelines of the Fair Labor Standards Act and, as such, an individual in this position is eligible to receive overtime pay.

2).  Full- or Part-Time: This position is full-time in nature.  An individual in this position will regularly work a schedule consisting of 40 hours per week.

3).  Work Location: This position's primary worksite is the headquarters located in Arlington, VA. The nature and responsibilities of this position are such that it is eligible for alternative worksite arrangements, such as working from home or telecommuting, on an occasional, infrequent, and/or as-needed basis.

4).  Regular Schedule: Usual business days are Monday through Friday, holidays excepted, and usual business hours are from 8:00 A.M. to 5:00 P.M. in the time zone in which the position is located.  The nature and responsibilities of this position are such that it is not eligible for flexible work scheduling, such as a 4-day workweek or alternate start/end times, on a consistent or recurring basis.