Spa Sales Manager

Benefits:

• Bonus based on performance

• Company parties

• Competitive salary

• Employee discounts

• Flexible schedule

• Opportunity for advancement

• Paid time off

• Wellness resources

Hand & Stone Massage and Facial Spa in Wilmington seeks a full-time Spa Sales Manager for our established spa. The ideal candidate is goal-oriented and growth-minded with a proven background in sales leadership, spa operations, and customer service.

Spa Sales Manager performance will be based on the following metrics:

• Membership revenue growth -- key drivers are membership sales conversion and membership retention.

• Gift card revenue growth -- key drivers are gift card sales conversion and average gift card value.

• Service and product revenue growth -- key drivers are service provider hiring and retention, schedule capacity utilization, and average ticket value.

What you need to succeed in this role:

• Relevant experience -- 2-3 years of successful sales leadership, preferably in the salon/spa, retail, or hospitality industry.

• Flexible schedule - this role requires you to work various hours, including some evenings and weekends.

• Effective leadership skills -- personal integrity and commitment, team-building, accountability for all, coaching and mentoring, listening and communication, analytical thinking, and inspirational.

What's in it for you?

• Salary plus uncapped bonus opportunity

• Career growth opportunities

• PTO

• Complimentary spa services

• Discount on retail products