Hand & Stone Costa Mesa , CA 92626
Posted 3 weeks ago
PLEASE DO NOT APPLY WITHOUT AT LEAST SOME EXPERIENCE WITH MILLENNIUM OR ZENOTI BOOKING SOFTWARE. CANDIDATES WILL BE ASKED TO DISPLAY A CLEAR UNDERSTANDING OF THE PROGRAM DURING INITIAL INTERVIEWS AND THOSE WHO CANNOT NAVIGATE THE SOFTWARE WILL NOT BE CONSIDERED.
Hand and Stone of Costa Mesa is seeking an energetic and sales minded Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
What's in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Compensation
You will earn very generous hourly base pay, plus commissions for membership and gift card sales, and bonuses/incentives for meeting sales goals. On average, when you combine the hourly base pay with the commissions earned, our skilled front desk associates earn approx. $14.00-$17.00 an hour, plus bonuses.
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Hand & Stone