Hand & Stone Quakertown , PA 18951
Posted 1 week ago
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Join our dynamic and thriving team as a Sales Associate!
We are seeking individuals who are passionate about spa membership sales, achieving high prospect conversion rates, and delivering superior customer service in a relaxing spa atmosphere.
As a member of our team, you will play a crucial role in driving increased service sales and high average ticket sales. Your primary responsibility will be to interact with potential spa members, showcasing the benefits of our spa memberships and converting leads into loyal customers.
To excel in this role, you must possess excellent communication, professional appearance and great interpersonal skills. You will be responsible for managing guest expectations and ensuring their spa experiences are exceptional.
Key Responsibilities:
Manage / Generate sales leads and convert them into spa membership sales
Deliver exceptional customer service by understanding and addressing individual needs
Create a relaxing spa atmosphere that promotes a sense of tranquility and rejuvenation
Maximize service sales and average ticket amounts by recommending additional treatments and services
Manage guest expectations to ensure a seamless and enjoyable spa experience
Maintain areas of first impression for all guests upon arrival in a clean and orderly manner
Qualifications:
Proven experience in sales, ideally within the spa or wellness industry
Strong persuasive skills with the ability to convert leads into sales
Excellent customer service skills with a focus on providing personalized experiences
Knowledge of spa treatments and services to effectively upsell and cross-sell
Ability to work in a fast-paced environment and meet sales targets
Exceptional organizational skills to manage multiple guest appointments
We offer competitive hourly plus series / gift card sales commissions in a supportive work environment that encourages personal growth and development. Hourly is based upon sales experience, sales and member prospect conversation rates.
If you are passionate about sales, customer service, and creating memorable spa experiences, we would love to hear from you! As a part of our team, you'll not only enjoy our exceptional facilities and a drama-free culture, but also receive competitive compensation and benefits, including a 401k with company match.
Apply now to join our team of dedicated professionals.
Hand & Stone