Spa Sales Associate

Hand & Stone Grand Rapids , MI 49512

Posted 2 months ago

Hand and Stone is looking for a Spa Sales Associate to join our team! You are a critical link in ensuring that our client's experience in our spa is nothing other than OUTSTANDING! If you are a friendly and outgoing person looking to build your client facing skills and gain valuable sales experience, this position is for you! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival, answer phones and book appointments

  • Sell Lifestyle Membership Program, gift cards and service upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What's in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules (part-time)

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.

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Spa Sales Associate

Hand & Stone