Hand & Stone Hilliard , OH 43026
Posted 2 weeks ago
Massage and Facial Spa Sales Associate
Full-time and Part-time positions available
$11.50 per hour PLUS commission on membership sales!
We offer hourly-rate pay with competitive commissions and bonuses. The hourly pay with successful membership sales commissions is expected to be $14.50-19.50/hour. There is also the potential for position growth to a lead sales associate position.
POSITION SUMMARY
Meet membership sales goals
Communicate sales promotions and service options with clients
Schedule/Confirm appointments and balance the daily appointment book
Greet and check-in/out clients before/after their appointment
Learn about our products and services for effective, clear communication
Execute the daily operational tasks, day-to-day goals, and priorities assigned by management
Uphold store cleanliness standards in the entire spa
Communicate the continually changing schedule and operational needs with coworkers
Communicate with both massage therapists and estheticians to maximize the appointment book
Computer data entry
POSITION REQUIREMENTS
Retail sales experience with proven results; membership sales is a plus
Capability to work flexible hours including nights, weekends, and some holidays
Excellent verbal and written communication skills
A fast learner with a positive attitude; remain calm in a fast pace environment
At ease and very comfortable with positively and cheerfully communicating and interacting with clients on a daily basis
Computer proficiency; knowledge of retail/appointment booking computer [Point of Sale (POS)] systems is a plus
A strong and motivated team player with an ability to work independently under minimal supervision
Exceptional with organizing and prioritizing; attention to detail and multi-tasking
Critical thinking skills, including customer conflict resolution
Have reliable transportation to/from work
PREFERABLE QUALIFICATIONS
2+ years in customer service & retail sales
Experience using a POS system.
Are you looking for a dynamic work environment that compensates you for success?
Hand & Stone is the #1 Massage and Facial Spa in the country and is thriving! Our sales associate role involves fun customer service interactions & will introduce you to an exciting entry-level sales experience!
Hand & Stone has over 450 locations nation-wide and is the leader in the spa industry!
We are searching for a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. They are a critical link for a busy spa's operations!
To join our team, please submit a resume!
Compensation: $11.50 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Hand & Stone