Spa / Pool Attendant

Omni Hotels Washington , DC 20319

Posted 2 weeks ago

Location

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo.

Job Description

The Spa and Pool Attendant will be responsible for the pool area and back of house operations, assisting spa schedulers with guests, helping therapists with turning rooms, assisting all guests in locker rooms by maintaining high standards.

Responsibilities

  • Ensure cleanliness of the pool, locker rooms and fitness center at all times.

  • Disinfect fitness equipment in between each guest.

  • Check guests in and out.

  • Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.

  • Upsell, cross-sell, and pre-sell services and products.

  • Provide tours of the spa and offer/serve beverages as needed.

  • Communicate spa promotions with guests.

  • Assist in turning treatment rooms.

  • Provide towels and ensure rolled towels are placed on lounge chairs.

  • Assisting resolving any guest issues

  • Ensure pool furniture is set in correct placement

Qualifications

  • Customer service experience is highly preferred.

  • High school diploma or equivalent.

  • Must be proficient with Microsoft Office.

  • Must be able to communicate effectively in a professional business environment.

  • Must have the ability to stand for 8 hours per day.

  • Ability to lift, carry, push, pull 50 lbs.

  • Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.

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Spa / Pool Attendant

Omni Hotels