Acac West Chester , PA 19388
Posted 2 weeks ago
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Job Type
Full-time, Part-time
Description
FLSA Classification: Nonexempt
Reports to: Spa Manager
Job Description
Summary/objective
Provide individualized nail services and treatments to clients, including manicures and pedicures
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Greet guests in a professional and courteous manner
Gather complete and accurate information on new spa patrons using waivers and forms
Keep comprehensive notes of services and treatments performed in a member folder
Perform all nail services offered at spa, including: remove previously applied nail polish; cut, shape and smooth nails; soften nail cuticles; assess condition of clients' skin, remove dead skin from hands/feet and provide massage; advise clients on nail care and use of products
Restock and dispense supplies and towels as needed
Provide information about services and products
Consistently review and update knowledge of Spa services, products, and offerings
Ensure that treatment rooms and work spaces are clean and neat at all times
Follow all sanitation standards for service implements
Support and promote spa products and merchandise
Requirements
Physical demands
Must be able to stand, move, walk, and bend for the duration of a shift
Must be able to lift up to 20 lbs
Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
Required competencies, education, and experience
High School Diploma or GED preferred
Prior experience working as a nail technician preferred
Hold a valid state nail technician license
Prior customer service experience highly desired
Must be exceptionally customer service oriented
Ability to communicate effectively verbally and in writing
Must be at least 18 years old
Must be customer service oriented, positive team player
Company Expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
Assist with Service Days
Willingness to assist with acac programs, special events, or activities outside your department
When supervisor or team members calls or emails, promptly return contact
Exhibit a positive attitude at all times
Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times
Attend all required meetings and training sessions, including webinars
Affirmative Action/EEO statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
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