Spa Membership Sales Associate

Hand & Stone Brookfield , CT 06804

Posted 1 week ago

Benefits:

  • 401(k) matching

  • Dental insurance

  • Employee discounts

  • Flexible schedule

  • Free food & snacks

  • Free uniforms

  • Opportunity for advancement

  • Training & development

JJoin Our Dynamic Team as a Spa Associate - Front Desk Sales!

Location: Hand & Stone Massage and Facial Spa

About Us: At Hand & Stone Massage and Facial Spa, we're not just another spa - we're a sanctuary for relaxation and rejuvenation. With over 550 locations across the US and Canada, we're a leading name in the industry, known for our exceptional massage, facial, and hair removal services. Our commitment to excellence and our membership-based model set us apart, and we're looking for passionate individuals to join our team!

Position Overview: Are you someone who thrives on delivering top-notch customer service? Do you have a knack for achieving sales goals and a love for the Beauty, Health, and Wellness industry? If this sounds like you, then our Spa Associate role is your perfect fit! We're excited to offer comprehensive training, so even if you're new to the spa world, we'll equip you with everything you need to shine.

What We Offer:

  • Competitive Compensation: Enjoy a base hourly wage plus the potential for commission, and watch your paycheck grow with our membership sales model!

  • Contests and Competitions: Dive into engaging challenges where you can showcase your sales prowess and customer service skills.

  • Career Growth: Fast-track your career with opportunities for promotion and advancement into management roles based on your performance.

  • Ongoing Training: Embrace continuous learning and professional development to stay at the top of your game.

  • Flexible Hours: Choose from part-time or full-time shifts that fit your lifestyle.

  • Positive Work Environment: Experience a team-focused atmosphere where professionalism and fun are perfectly balanced.

  • Employee Discounts: Enjoy exclusive discounts on products, services, and gift cards!

Key Responsibilities:

  • Sales and Membership Goals: Hit and surpass membership sales targets. Sales experience is a plus but not a must - we're excited to train and support you!

  • Client Relations: Build lasting relationships with clients and members, offering personalized recommendations and education on our services.

  • Service Knowledge: Learn all about our service menu (training provided) and become a go-to expert.

  • Customer Service Excellence: Deliver exceptional service to every member and guest, making their experience memorable.

  • Communication: Clearly convey sales, promotions, and service options with confidence.

  • Spa Cleanliness: Help maintain a pristine and inviting spa environment.

  • Positive Attitude: Be the welcoming face of the spa with a friendly and enthusiastic demeanor.

  • Administrative Duties: Handle phone calls, appointment scheduling, file management, and more.

Qualifications:

  • High School Diploma or Equivalent.

  • Must be at least 18 years old.

  • Strong organizational skills and a keen eye for detail.

  • Team player who can also work independently with minimal supervision.

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