Spa Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

About Us: Hand & Stone Massage & Facial in Port St Lucie, Tradition is a serene retreat dedicated to providing our clients with exceptional wellness experiences. We offer professional massage, facial, hair removal, and body services tailored to individual needs, available seven days a week. As part of the Hand & Stone franchise, which includes over 600 locations, our mission is to provide a calming environment where guests can relax, rejuvenate, and restore their well-being.

Position Overview: We are seeking a motivated and passionate Day Spa Manager to lead our team and ensure the highest standards of service and client satisfaction. The ideal candidate will have a strong background in spa management, exceptional leadership skills, and a commitment to creating a positive and welcoming atmosphere for both clients and staff.

Key Responsibilities:

• Team Leadership: Recruit, train, and manage spa staff, fostering a culture of excellence and teamwork.
• Client Experience: Ensure all guests receive exceptional service and personalized care, addressing any concerns or feedback promptly.
• Operations Management: Oversee daily operations, including scheduling, inventory management, and maintaining a clean and welcoming environment.
• Financial Oversight: Monitor and manage the spa budget, including payroll, expenses, and revenue generation through effective marketing strategies.
• Sales Success: Exceed personal sales metrics, as well as promote team sales performance by driving key metrics.
• Marketing: Implement promotional campaigns and strategies to attract new clients and retain existing ones, utilizing social media and grassroots community engagement.
• Compliance: Ensure the spa adheres to health and safety regulations and maintains a safe, hygienic environment.

Qualifications:

• Proven experience in spa or wellness management, preferably in a day spa setting.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent organizational and multitasking abilities.
• Knowledge of spa treatments, products, and industry trends.
• Proficient in using spa management software and basic financial management.
• Exceptional customer service skills and a client-focused approach.
• Relevant certifications in spa management or wellness (preferred).

Benefits:

• Competitive salary and performance bonuses
• Employee discounts on spa services and products
• Medical, Dental, Vision and PTO
• Opportunities for professional development and training
• A supportive and positive work environment

If you're passionate about wellness and have the leadership skills to create an exceptional spa experience, we'd love to hear from you! Apply today!