Spa Manager

Hand & Stone Midlothian , VA 23113

Posted 1 week ago

This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!

Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.

Do NOT apply if you are a job hopper - you need to show that you have stayed at least 2 years in each role.

POSITION SUMMARY: Our Spa Manager will execute the day-to-day operations of a high volume spa, along with specific assigned responsibilities.A more extensive list of the responsibilities is as follows:

  • Oversee and manage the daily operations of a busy spa

  • Ability to promote the health and wellness benefits of both massage therapy and facials

  • Learn about our products and services for effective, clear communication

  • Handle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reporting

  • Uphold store cleanliness standards in the entire spa

  • Oversee training of staff

  • Create and aid in implementation of sales goals for staff.

  • Oversee implementation of corporate protocols.

POSITION REQUIREMENTS

  • A passion for people and sales

  • High level of enthusiasm

  • Capability to work flexible hours, specifically nights, weekends (Sundays) and holidays

  • Excellent verbal and written communication skills

  • A fast learner, with a positive attitude; remain calm in fast pace environment

  • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus

  • Exceptional with organizing and prioritizing; attention to detail and multi- tasking

  • Critical thinking skills, including customer conflict resolution

  • Demonstrated ability to balance coaching/mentoring with disciplining

BENEFITS WE OFFER

  • Generous compensation plus bonus opportunities

  • Paid time off

  • Professional and safe work environment

  • Employee discounts

At Hand and Stone, Opportunity Knocks.

Over 450 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

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