Spa Manager

Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?

Hand and Stone is seeking for a Spa Manager in Destin Florida. The ideal candidate will have a minimum 1-5 years of management/sales experience, preferably in a luxury hotel or spa environment and strong achievement spirit.

As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

Please come join us if you:

• Have a great personality and excellent interpersonal skills!

• Are a self-proclaimed "genius" in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue

• Are a dynamic leader who can manage a diverse staff

• Have great communication skills and connect well with staff and stakeholders

• Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers' expectations)

• Are an empathic individual who can put yourself in someone else's shoes

• Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry

The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!

Responsibilities:

• Overcome objections during the sales process and increase the membership base

• Perform data analysis that drives business decisions and success

• Use sound judgment, work independently, with minimal supervision.

• Plan and direct to meet the daily needs of the operation.

• Track staff schedules efficiently to optimize capacity, revenue, and profits.

• Maintain the utmost cleanliness and soothing ambiance of the premises

• Manage inventory effectively

• Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.

• Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.

• Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.

• Motivates and empowers the team to achieve high standards.

• A passion for people and sales

• Strong organizational/planning and computer skills

What's in it for you?

• Competitive Compensation : Salary plus Monthly Sales Bonus and Quarterly Performance Bonus

• Flexible schedules made in advance to accommodate work / life balance

• Health Insurance, Tele-medicine and Company Matching Retirement

• Growth opportunities - our organization is expanding and we need leadership to support that growth

• Professional and safe work environment

• Paid Time Off along with a Complimentary Employee Membership and member pricing

All applicants must provide current resume and complete pre-interview assessments for further consideration. Only selected applicants will be contacted for interviews.

About Hand & Stone Massage and Facial Spa- Hand & Stone is a rapidly expanding massage and facial spa franchise. The chain has over 550 locations nationwide. Being part of the local Hand & Stone team means that you are joining thousands of professionals nationwide in growing a brand that brings relaxation and relief to hundreds of thousands of consumers each year.

You can learn more about Hand & Stone at www.handandstonecareers.com

Here is a list of positions that typically transition well to this opportunity: Store Manager, Retail Management, Hotel Manager, Front Desk Manager, Managing Director, Resort Manager, Restaurant Manager, Bar Manager and the assistant position to any of the job titles listed here.