MGM Resorts Las Vegas , NV 89134
Posted 2 months ago
Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
As a Spa Receptionist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
DAY TO DAY:
Consistently offer professional, friendly and engaging service to exceed guest expectations
Follow all departmental and policies and procedures including safety and sanitation policies
Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients
Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system
Promote and sell service treatments, enhancements, upgrades and retail products
MINIMUM REQUIREMENTS:
PREFERRED:
At least 6 months - 1 year of previous Receptionist, Cashier and/or administrative assistant experience in a Spa/Resort or similar setting
Previous Retail experience
High school diploma or equivalent
Bilingual
KNOWLEDGE, SKILLS, AND ABILITIES:
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Professional appearance and demeanor.
Are you ready to JOIN THE SHOW? Apply today!
MGM Resorts