Spa Front Desk Agent

Crystal Springs Resort is currently looking for Front Desk Agents for our award winning spas. As a front desk associate you are responsible for the reception area at the spa along with other duties:

Responsibilities:

• Properly open and close the spa according to the standard operating procedures

• Greeting every guest in a professional, welcoming manner

• Answering phone calls promptly

• Assisting guests with questions regarding spa services and products

• Accurately book, change and cancel appointments utilizing our computer system

• Process payment for services and products

• Actively promote the sales of spa retail products and gift cards

• Maintain a clean well organized reception area

Requirements:

• Spa, salon, retail experience a plus

• Must be available to work a flexible schedule including days, evenings, weekends

• Must have enthusiasm and possess exceptional customer service skills

Enjoy Crystal Springs Employee Perks!

• Discounted Minerals Sports Club Membership

• 30% Dining/Retail Discount

• 30% Spa Discount

• Discounted Stays at the Hotels

• Discounted admission to Events & Festivals

• Complimentary Golf