Spa Desk Agent

Hyatt Lenox , MA 01240

Posted 1 week ago

Miraval Berkshires is opening 7/15/2020!

Paid training will begin 7/1/20. We have adapted COVID-19 hygiene and safety protocols per CDC and MA State guidelines to ensure the safety of our colleagues

Your journey begins now!

Cranwell Spa & Golf Resort is currently open as it transforms into Miraval Berkshires. It is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval's purpose.

The Miraval Spa Desk Agent will create a welcoming environment for guests visiting the spa. Performing a variety of tasks, such as answering phone calls and questions regarding spa services and products as well as about the resort. Desk agents will speak with a soft voice and display empathy and patience at all times. Desk Agents must master software in relationship to scheduling appointments, checking guests in and out, while demonstrating high levels of professionalism at all times insuring both the confidentiality and comfort of every guest.

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

  • World class resort

  • Awarded Fortune's 100 best companies to work for

  • Unlimited use of our fitness center, yoga classes, and lectures

  • Competitive pay

  • Positions with incentive & bonus packages

  • $1,000 reimbursement for tuition (after 12 months)

  • Employee discounts on all spa services and programming

  • Discounted and comped rates at Hyatt Hotels

  • Positions with flexible schedules

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills.

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