Spa Customer Relations Associate

Hand and Stone is seeking for a Spa Customer Relations Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests

• Welcome and greet members/guests upon arrival

• Answer phones, book appointments, sell memberships, gift cards and upgrades

• Follow proper filing procedures/file maintenance

• Promote health/wellness benefits of massage therapy

• Maintain a professional and clean work environment & appearance

• Positive, energetic attitude

• Team player

• Perform various other duties as assigned

What's in it for you?

• Hourly wage plus commissions and bonuses

• Flexible schedules

• Professional and safe work environment

• Employee discounts

• Employee rewards program/employee referral bonus

• Contests

Job Requirements:

• Excellent personal appearance, good verbal and written communication skills.

• Customer satisfaction oriented outlook

• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

• High degree of professionalism