Spa Coordinator

Location

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

The Spa Attendant will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities

• Check guests in and out according to Omni Standards

• Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.

• Up-sell, cross-sell, and pre-sell spa services and products.

• Provide tours of the spa and offer/serve beverages as needed.

• Communicate spa promotions with guests.

Qualifications

• Must be able to communicate effectively in a professional business environment.

• Ability to accurately and efficiently input information into computer systems

• Ability to prioritize, organize and follow up all responsibilities

• Ability to work a flexible schedule to include nights, weekends and holidays

• Ability to stand for long periods of time

• Previous customer service experience

• Previous cashiering experience is preferred

• Previous administrative experience preferred

• Previous scheduling experience preferred

• High school diploma or equivalent.

• Ability to lift, carry, push, pull 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.