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Spa Boutique Supervisor

Expired Job

Wyndham Worldwide Napa , CA 94558

Posted 2 months ago

Join the Silverado Family!Silverado Resort and Spa is seeking for qualified and motivated candidates for the position of Spa Boutique Supervisor. Imagine belonging to a team that delivers the gold standard of a luxurious and relaxing stay in the Napa Valley. Join a passionate group of people whose job is to deliver extraordinary customer service at one of the most beautiful resorts in Northern California.*
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be detail oriented, able to manage high volumes of data with a high degree of accuracy. * Must be able to cross-train in other hotel related areas.General requirements (continued):* Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Maintain a warm and friendly demeanor at all times.As part of the Spa team, you will join other associates that value hard work and pride themselves in making every single event an unforgettable one for our guests and their loved ones.Our team is: * Dedicated to exceeding service standards and providing services of the highest caliber. * Able to work/collaborate together and communicate effectively with guests and associates at all levels of the organization.OUR MISSION: Only at Silverado Resort and Spa will you find a captivating place that must be experienced, where tradition and history are honored and modern day luxury is delivered. We create unforgettable moments for every single member, every single guest, one story at a time.Silverado Resort and Spa offers a competitive salary and benefits package.Apply now!Qualifications
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    Spa Boutique Supervisor

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