Spa Attendant

WTS International, Inc. Cambridge , MD 21613

Posted 3 months ago

Overview

WTS International, one of the world's leading spa and fitness management firms, is seeking a Spa Attendant in Cambridge, MD. The Spa Attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable.

Responsibilities

  • Ensures the "WTS International Experience" for guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards.

  • Adheres to policies of WTS International.

  • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.

  • Restocks all linens in locker rooms and appropriate guest areas.

  • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.

  • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.

  • Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).

  • Escorts members/guests to changing areas in a courteous and timely manner.

  • Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.

  • Performs laundry duties, if applicable, including washing, drying, and folding linen.

  • Ensures all areas are clean and replenishes supplies as needed.

  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.

  • Greets each and every guest with a smile and direct eye contact.

  • Informs facility management of any member, guest, or facility issues.

  • Reports any incidents or accidents to a member of the management team.

  • Other duties as assigned

Qualifications

  • High School Diploma or GED

  • Previous customer service experience, preferably in the hospitality industry.

  • Ability to have conversations with members/guest so that information that is conveyed is understood.

  • Efficient, well organized, and able to handle a variety of duties simultaneously

  • Energetic, enthusiastic and motivational.

  • Professional manner, discretion, and appearance.

  • Strong team player.

  • Must be able to keep calm and composed while under pressure.

  • Must have an eye for detail.

  • Availability When Facility Is Open: This could include nights, weekends, and holidays.

  • Ability to stand for long periods.

  • Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects.

  • This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.

  • The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts.

  • The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.

Facility/Job Highlights

WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.


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Spa Attendant

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