Spa Attendant

Monarch Casino Black Hawk Black Hawk , CO 80422

Posted 1 week ago

Overview

Job Title: Spa Attendant

Starting at: $15.00/ hour

Status: Full Time

Shift: Days, Swings

Other compensation: None

Say GOODBYE to that DEAD-END JOB and let your new career take flight at the Monarch Casino Resort Spa in Black Hawk Colorado! Apply online now, OR text "MONARCH" to 97211, OR call us at 720-406-3800.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new Resort! Monarch's new resort features a Chophouse, 24/7 Caf, Buffet, and Specialty Restaurant (coming soon). Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games with unlimited betting, a new poker room and sports betting room coming soon. Our spa features state of the art spa services on top of the 23rd story of our resort along with a roof top pool, saunas, hot tubs, bar and more!

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment

  • 6 Observed Holidays and Holiday Pay

  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

  • In-State and Out-of-State Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • Hiring Bonuses for Non-Management (up to $400 position depending)

  • Team Member Referral Program (we pay you and your referral up to $600 each)

  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)

  • Wardrobe/Uniforms Provided Free of Charge for Most Positions

  • 1 Free Hot Meal per Shift

  • Up to 80% Subsidized Bus Transportation Options (we pay $24-$26 YOU pay $4-$6 round trip for casino busses through Ace Express and Ramblin)

  • Free Covered Parking

  • Career Development and Advancement Programs

  • Team Member Anniversary Recognition (earn resort credit and more)

  • Hotel and Resort Discounts

  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

Don't want to drive to Black Hawk? You don't have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

  • Greet guests upon arrival and offer refreshments. Escort guests through the facility to get them acquainted with our stunning spa with a tour.

  • Maintaining a relaxing and calm environment throughout the spa experience

  • Establish a good rapport! Know our spa menu and promotions.

  • Ability to multitask and efficiently maintain the cleanliness, safety, and organization of spa.

  • Ensure adequate supplies and service during peak hours.

  • Continuously clean and sanitize the various areas of the spa and fitness center.

  • Maintain par stock levels of towels washcloths, robes and linens, toiletries on vanity area, maintains shampoo, conditioner, and shower gel in the showers.

  • Coordinate daily locker room inventory of towels, washcloths, and robes with laundry.

  • Clean lockers upon guest arrivals and departures.

  • Coordinate laundry pickup and delivery between locker, treatment and laundry rooms. Run wash-dry cycles of laundry.

  • Maintain cleanliness and sanitization of steam room and place cold towels and water for guest use according to procedures.

  • Prepare and stock infused water, herbal teas, snacks, and fruits to guests in sanctuary area.

  • Coordinate with staff and management on VIP's, special requests, group arrivals, etc.

  • Work with management to improve the guest experience. From guest recovery to outstanding inquiry

  • Other duties as assigned. Responsibilities and activities may change at any time with or without notice.

Qualifications

  • YOU ARE an energetic service focused individual with a passion for providing luxury service.

  • Guest service background preferred with excellent knowledge of service standards.

  • Solution oriented and guest focused.

  • Basic computer skills.

  • Polite, confident and patient.

  • Ability to multitask. Attention to detail. Time management. Ensure exceptional service.

  • Available to work varied shifts when needed, including weekends, hol

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Say GOODBYE to that DEAD-END JOB and let your new career take flight at the Monarch Casino Resort Spa in Black Hawk Colorado! Apply on line now, OR text "MONARCH" to 97211. Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new Resort! Monarch's new resort features a Chophouse, 24/7 Café, fine dining Buffet, and Specialty Restaurant (coming soon). Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games, and a new poker and sports betting rooms coming soon. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna's, hot tubs and more! Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well! Part Time and Full Time Team Members (TMs) Will Enjoy: * Hiring Incentives for Non-Management (up to $400 position depending) * Team Member Referral Program (we pay you and your referral up to $600 each) * Education/Tuition Reimbursement (up to $6,000 per calendar year) * Flexible Work Schedules * 1 Free Meal per Shift * Subsidized Transportation Options ($4 -$6 round trip for casino busses) * Free Covered Parking * Team Member Anniversary Program and Recognition (earn resort credit and more) * Internal growth and transfer opportunities for continuous growth and advancement opportunities Full Time Team Members (30+ hours) also enjoy: * 2 Weeks PTO in your first year of employment * 6 Observed Holidays and Holiday Pay * Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match * Career Development and Advancement Programs * In-State and Out-of-State Relocation Assistance Programs Don't want to drive to Black Hawk? You don't have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day! Responsibilities * Monitors performance of slot machines, activity, and conditions of the casino slot areas. * Responsible for ensuring all slot machines are operable and identified for repair as necessary. * Position verifies jackpots and makes hopper fills * Ensures that all forms and documents are processed accurately and according to gaming and Monarch procedures * Clearly communicates information to management regarding relevant issues and activities at appropriate times * Asks for and encourages player card sign-ups * Uses good judgement in determining time sensitivity of information to be communicated Qualifications * Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License. * Ability to provide exceptional guest service and strong verbal communication skills. * Must have above average mathematical ability * Strong currency handling skills, ability to process currency transactions accurately * Intermediate computer knowledge and experience required * Ability to use and wear an ear piece radio communication device * Ability to speak and write English. * Ability to communicate information through spoken words and sentences that others will understand * Ability to read and understand information and instructions presented in writing. * Must be able to stand for duration of shift. * Must be able to bend, stoop and continuously use hands. * Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs * Ability to work all shifts including weekends and holidays when needed. * Understanding and knowledge of Title 31 reporting * Successfully pass a pre-employment criminal background check and drug screen. An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Monarch Casino Black Hawk Black Hawk CO

Spa Attendant

Monarch Casino Black Hawk