Spa Associate

Hand & Stone Reynoldsburg , OH 43068

Posted 1 week ago

Do you enjoy engaging with people? Do you rise to the challenge of exceeding sales goals? Hand & Stone Massage and Facial Spa in Reynoldsburg is looking for energetic, outgoing Spa Associates to help us build clients for our brand new spa a part of our TEAM from Day 1! Your great smile and winning personality are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

Position Responsibilities:

  • Welcome and provide excellent customer service to members/guests at all times

  • Schedule/confirm appointments to maximize the daily appointment book

  • Respond timely and accurately to clients inquiries related to spa services and products by phone and in person

  • Communicate sales promotions and service options with clients

  • Meet membership sales goals, and sell gift cards and service upgrades

  • Communicate the continually changing schedule and operational needs with coworkers

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy and facials

  • Execute the daily operational tasks, day-to-day goals and priorities, as designated by management

  • Positive, energetic attitude and strong TEAM player

  • Perform various other duties as assigned

Job Requirements:

  • Knowledge of Microsoft Office applications, Millenium spa software (will train), and basic accounting principles

  • Excellent verbal and written communication skills, on the phone and in person

  • Uphold cleanliness standards throughout the spa

  • Ability to handle stressful situations professionally and multitask with ease, all while focusing on our clients

  • TEAM player

  • Able to work flexible days and hours, including evenings and weekends

  • Maintain a professional manner, discretion, and appearance

  • Willingness to grow and learn

What we offer:

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Training and uniforms provided

  • Professional, safe, and beautiful work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Sales incentives and contests

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Spa Associate

Hand & Stone