Spa Associate

Hand & Stone Cincinnati , OH 45249

Posted 3 months ago

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Sell memberships, gift cards and upgrades

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What's in it for you?

  • Hourly wage plus commissions and bonuses

  • Professional and safe work environment

  • AFLAC Supplemental Insurance plans

  • 30% savings on all products at Hand & Stone

  • 30% off member price for services for yourself

  • Employees can purchase gift cards at member price (reasonable quantity)

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of Microsoft Office applications

  • Ability to work evenings, weekends, and holidays as required

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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Spa Associate

Hand & Stone