Carter's, Inc. is the largest branded marketer in the United States and Canada of apparel and related products exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through nearly 1,000 Company-operated stores in the United States and Canada and on-line at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company's Just One You, Precious Firsts, and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon.com. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. If you dream of working with innovative colleagues who support and inspire you, Count on Carter's
AREA PERFORMANCE (55%)
Maintain minimum performance standards while performing required job functions
Properly utilize people, equipment, technology and facility for distribution operations in assigned area
Understand and achieve all functional area performance metrics (service, cost, quality and accuracy) for all channels of business.
Know and achieve productivity targets while maintaining high levels of safety, quality, accuracy, service and morale.
Understand and own the daily workload/workflow for your specific functional area and shift (inbound, outbound and returns) and make sound business adjustments to ensure your functional area is operating at most efficient model.
Ensure the day-to-day operations of your functional area run smoothly and efficiently (meeting/exceeding all performance metrics while displaying top leadership behaviors).
Understand and properly manage all production levers that impact your functional area productivity rates while maintaining high levels of service, quality and morale.
STAFF DEVELOPMENT (35%)
Through training, coaching and leadership, ensure your team is achieving/exceeding daily production plans.
Model and promote teamwork within your functional area.
Work closely with peers and superiors (operations managers) to develop goals and objectives that align with shift/facility/corporate goals and objectives.
Develop associates (non-exempt) through timely feedback, effective communication, proper expectations and training, mentoring/coaching so they can achieve their professional metrics/goals and take on roles of increased responsibility over time.
Conduct midyear and annual performance reviews for all direct reports (addressing metrics and behaviors).
Effectively collaborate and communicate with internal business partners (shift counter-parts, customer service, planning, quality, other operational teams, etc.).
Direct reports include operations coordinators/associates for inbound and outbound on assigned shift.
PROCESS IMPROVEMENT (10%)
Understand and constantly use continuous improvement methodology to increase, quality, accuracy service and safety while increasing productivity.
Develop, implement and enforce standard operating procedures and daily work guidelines and processes that optimize resource (people, equipment, technology) utilization.
Conduct monthly safety walks and complete safety inspections.
Actively own safety (incidents, near misses, accidents, awareness, etc.) through full participation in all safety related matters (meetings, supporting initiatives, investigations, etc.).