Solvents Systems Analyst

Our Favorite CITGO Perks are:

• Annual Vacation Incentive for Eligible Employees

• Paid Vacation Time

• Company-Paid Holidays

• 9/80 Work Schedule Option (where applicable)

• Parental Leave

• Excellent 401(k) Match

• Pension Plan

• Company-Paid Sick Leave and Long-Term Disability

• Medical, Dental, & Vision Plans; FSA and HSA options

• Company-Paid Life Insurance for Active Employees

• Healthy Rewards Program

• Service Awards Program

• Educational Assistance Plan

• Dependent Children Scholarships

• Reimbursement for Gym Membership

• Employee Discount Programs

Relocation

Relocation Benefits are not available for this position.

Note

Employer will not sponsor visas for position

Job Summary

The Solvents System Analyst is responsible for leading and supporting CITGO Solvents in the efforts to improve, standardize, and streamline processes, systems, and controls through process and data analysis, system support, and issue resolution with supervision.

The Systems Analyst will primarily perform business reviews for system and process improvements; recommend improvements based on best practices; customers issue resolution (including research of customer issues, determination of issue origin, and development of corrective action needed); scope business requirements for existing system modifications and new system software, develop, test, and provide on-going support of applications; and identify areas for process and system improvements.

This position will partner with Solvents leadership and other business units to identify, evaluate, and execute transformative initiatives to drive significant improvements in legacy processes as well as be a key driver in setting the blueprint and strategies for new-generation technology. The blueprint will define value of capability, identify how and why it is used in the industry and key user experiences, and the values derived from capabilities. Presenting and defending prototypes and key deliverables to peers and executive level stakeholders.

Minimum Qualifications

MINIMUM REQUIREMENTS:

• Associate Degree with 8+ years of job-related experience

• Minimum of 2 years experience implementing systems and providing user support

• Project Management experience

• Power BI experience preferred or other data analytics software

• SAP experience preferred or other ERP system

• Salesforce experience preferred or other CRM system

• Analytical and problem-solving skills

Preferred: Bachelor's Degree with 5+ years of job-related experience.

Job Duties

• Perform analysis of data, processes, and business software systems with limited supervision

• Implement modifications and new systems/software according to project design scopes of work

• Independently seek out and document business needs and participate in process, systems, and software design and modifications

• Participate in testing of modifications and new systems/software functionality

• Develop training materials to provide training to business users

• Provide on-going system support to users

• Collaborate with team to establish blueprint and plans for new-generation technology staying abreast of technology innovation and its applicability to CITGO Solvents business