Solutions Engineer - Oaks, PA Or Phoenix, AZ

Revspring Phoenix , AZ 85001

Posted 5 days ago

Job
Description



Job Summary:

The Solution Engineer is responsible for actively driving and managing the solution experience and technology evaluation stage of the sales process, working with the sales and solutions support teams, as the key technical expert and product advocate. The Solutions Engineer provides technical information to the client, solutions support team and implementation team pre-sale and post-sale of a RevSpring product or service. This position must be able to articulate RevSpring product capabilities and solution approach to both business and technical users at all levels of RevSpring and the clients organization and following a solution-oriented sales approach.

The Solutions Engineer will make recommendations to Business Unit teams on opportunities to ensure delivery of solutions to customer expectations.

Essential Functions:

  • Act as process optimization and Solution Delivery technical point-of-contact during the sales process, and validates that customer expectations are captured within the contract and delivered through implementation, including transition to post-sales support phases of the engagement.

  • Assist sales representatives in the technical qualification of sales opportunities as assigned, and understand customer requirements.

  • Clearly communicate the standard, bundled and optional capabilities of the RevSpring portfolio to maximize customer value realization.

  • Contribute to the design of the customer solution across all contracted product offerings and translate customer needs into design specifications following RevSpring standards

  • Respond to customer requests for information including the completion of RFIs and RFPs.

  • Deliver customer facing on-site and web based product demonstrations, discovery activities, workflow and configuration calls and post-sale project kick-off calls.

  • Work with technical and product teams to ensure demonstration environments meet evolving market requirements.

  • Participate in all appropriate sales and procedural training to acquire and maintain the knowledge necessary for this position.

  • Assists with client change/enhancement request definition up through to commercials

  • Assists the support organization when required to analyze/triage complex support tickets

  • Support win/loss analysis with Sales, Product, Marketing and Business leaders, as assigned.

  • Build and maintain strong relationships with sales, solutions support, IT and product teams.

  • Maintain full working knowledge of RevSpring services, products and data architecture.

  • Ability to support multiple clients and projects in parallel delivery

  • Lead the Post-Sale Architecture Review Board sessions sharing the client solution design, as assigned

  • Act as mentor providing product and solution knowledge to the Business Analysts and developing Solution Engineers

  • Embrace the Company Values and regularly:

    • Work collaboratively together

    • Share accountability for work

    • Make quality foundational

    • Operate with integrity and honesty

    • Maintain customer focus

Minimum Requirements:

  • Education: Bachelors Degree in Business, Healthcare Management, Computer Science or Engineering

  • Experience:

    • 2 or more years in customer facing roles within Healthcare IT, Business Process Consulting, Implementation, Sales Engineering, Training or Application Software Development

    • 2 or more years in Healthcare delivery, IT or related field is required.

  • Supervision: No direct supervisory responsibilities, but ideal candidate will show a strong propensity to engage and leverage resources across a fast paced, matrixed organization.

  • Specific Job Skills:

    • Exceptional communications and presentation skills to executive, administrative and technical audiences

    • Strong technical aptitude, and ability to communicate complex system requirements and process designs to diverse audiences.

    • Product demonstration and solution selling

    • Direct or indirect experience with widely deployed Healthcare IT systems (Epic, Meditech, Cerner, Allscripts, Athena, Epic etc.) is strongly preferred

    • Application Development with a focus on Integrations,

    • Demonstrated ability to learn, apply and recommend new technologies/concepts are strongly preferred

  • Certifications: HFMA CRCR, AAHAM CRCS or equivalent preferred

  • Attention to detail

  • Ability to work independently and in a team environment

  • Excellent interpersonal skills

  • Ability to organize and multi-task job responsibilities effectively

  • Proven commitment to providing excellent customer service within all dimensions of the job duties on a consistent basis

  • Ability to learn quickly and retain knowledge to apply to new situations

  • Travel 20-40%

Company Description

RevSpring, Inc. (www.RevSpringinc.com) is headquartered in Livonia, Michigan and has operational locations in Arizona, Pennsylvania, Ohio and New York. RevSpring is the leading provider of consumer receivables communication and payment technology. Its core service offerings include data hygiene and analytics, mail document creation and delivery (via US Mail), multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines.
RevSpring offers a competitive benefit package including medical, dental, prescription drug, vision, life, 401(k), and paid time off.
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pharmaceutical Sales Biologics (Dupixent) Phoenix ...

Sanofi

  Posted Yesterday

VIEW JOBS 5/19/2018 12:00:00 AM 2018-08-17T00:00 Area Business Manager (Dupixent) - Asthma - Phoenix N, AZ LAUNCH OPPORTUNITY Description Sanofi Genzyme focuses on developing specialty treatments for debilitating diseases that are often difficult to diagnose and treat, providing hope to patients and their families. Sanofi Genzyme has pioneered the development and delivery of transformative therapies for patients affected by rare and debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. With a focus on rare diseases, oncology, immunology and multiple sclerosis, we are dedicated to making a positive impact on the lives of the patients and families we serve. Sanofi Genzyme's portfolio of transformative therapies, which are marketed in countries around the world, represent groundbreaking and life-saving advances in medicine. At Sanofi Genzyme, we are committed to the growth of our people, connected in purpose by career, life and health. Dupixent Area Business Manager The Area Business Manager (ABM) is responsible for engaging Allergists and Pulmonologists and other key customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US. * Engage Allergy/Immunology/Pulmonology customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue and to consistently deliver on product goals. * Collaborate and Coordinate with other key field-based stakeholders such as Regeneron Sales Professional counterpart, Medical Science Liaisons, Field Access Specialists, Market Access teammates, Thought Leader Liaisons, and others in their territory to proactively address customer needs, identify market dynamics and trends, develop strategies which support brand and corporate objectives, and ensure optimal account success within their assigned geography. * Develop strong working relationships with asthma experts and all additional Allergy/Immunology/Pulmonology specialists in assigned geography as well as biologic coordinators, office staff and other important health care personnel and key patient advocacy support groups as directed. * Drive results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business. * Plan, organize, and execute local promotional speaker programs and activities. * Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/ grow the business. * Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). * Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results. * Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value. Basic Qualifications * Bachelor's degree from an accredited four-year college or university. * 3+ years of pharmaceutical, biotech or medical device sales experience. * 2 years calling on allergists or pulmonologists OR 2 years' experience selling sub-cutaneous self-injectable (or office administered IV) biologics. * Demonstrated ability to learn and apply technical and scientific product-related information. * Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory. * Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines. * Ability to operate as a "team player" in cooperation with collaboration partners and internal colleagues to reach common goals. * Valid Driver's License. Preferred Qualifications * 2+ years selling sub-cutaneous self-injectable (or office administered IV) biologics. * 2+ years selling experience in Asthma or other Immunology disorders such as Psoriasis, Multiple Sclerosis, Crohn's Disease or Ulcerative Colitis strongly preferred. * Co-promotion experience preferred. * Demonstrate advanced clinically-based selling skills. * Results oriented with a proven track record of success with product launches. * Experience with in-servicing and training office staff, nurses and office managers. * Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends. * Highly organized with strong account management skills. Genzyme Corporation (a Sanofi company) and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #LI-GZ #GD-GZ Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life Apply for role Sanofi Phoenix AZ

Solutions Engineer - Oaks, PA Or Phoenix, AZ

Revspring