Solutions Engineer

New Relic Atlanta , GA 30301

Posted 2 months ago

Your Opportunity

Do you have a passion for Technology and wish you could find a career to blend your love for tech with your strong interpersonal skills?

If you have that special mix of DNA that makes an extraordinary Solution Engineer - the blend of great business savvy and technical prowess - then we are a match made in heaven!

Perhaps you are a:

  • Rockstar Developer needing a break from the code?
  • SRE tired of being paged in the middle of the night?
  • Performance guru wishing to evangelize standard methodologies for the industry?
  • Services consultant wishing you could influence clients before integration?

If so, then this might be the role for you! Simply put, a Pre-Sales Solution Engineer allows you to take all of your career experience and put it to use as a trusted advisor for our clients. And our clients are people like you! Who better to craft a solution for a client than an industry authority?

We are the first, best place to find engaged and professional Senior Pre-Sales Solutions Engineers that lead our customers in understanding, optimizing, and deriving value from their digital business. Our SE's are hardworking and passionate about making their customers successful and never hesitate to challenge the status quo.

We are looking for technologists who have a strong background in SaaS solutions and understand all phases of the DevOps Lifecycle.

What You'll Do

  • Engage early in a deal to help set engagement strategy, understand how to lead discovery, craft a solution to tackle a customer's business need, and get deep in validating how New Relic's Platform addresses that need in real time

  • Use a deep understanding of a customer's infrastructure and software architecture to find the best solutions for our customers

Your Qualifications


  • 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, SRE, or a Software Developer with experience leading projects and/or working with customers

  • Support the Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity

  • Languages including: Java, PHP, .NET, Ruby, Node.js, Python, etc.

  • Experience with modern tech stack (Containers, K8, logging, tracing, continuous deployment)

  • Travel is less than 25%


  • Experience working with SaaS solutions in multi-tenant architectures is helpful

  • Bachelor's degree in Information Technology/Engineering/Computer Science or equivalent preferred

  • DevOps/SRE Practitioner with extensive hands-on experience with Open Source monitoring (e.g. Prometheus, Telegraf, Grafana, etc.)

  • Practitioner experience using DataDog on a day to day basis

  • Sales engineering experience in the monitoring space

Please note that visa sponsorship is not available for this position.

About Us

New Relic (NYSE: NEWR) is the industry's largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world's best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We're proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we're a global company focused on building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here:


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Solutions Engineer

Tibco Software, Inc.

Posted 2 months ago

VIEW JOBS 9/10/2020 12:00:00 AM 2020-12-09T00:00 As a Solutions Engineer, you'll partner with our Major Accounts and Enterprise Sales teams to manage the technical aspects of the sales cycle specific to our TIBCO Connected Intelligence platform. This is a highly customer-facing role offering a diverse set of technical challenges and to work with fortune 500 companies. • Define and present focused product demonstrations that illustrate how TIBCO software addresses the critical business issues that a prospect faces * Deliver strong "proof-of-concept" engagements that demonstrate business value and technical benefits as well as strong ROI * Play a key role in uncovering opportunities to provide additional solutions within existing major accounts * Work with account managers to create sales plans and forecasts * Work with Value Engineers to create impactful proposals and whitepapers * Work "one-on-one" with business and technical analysts to assist them in exploring solutions, overcoming ease-of-use hurdles, improving data access and/or deriving more value from TIBCO software and solutions • BA/BS in an Information Systems or Technology related field * 2 - 6 years of professional experience * Presales experience is a plus * Technical knowledge of SaaS Application Integration and Cloud Architecture * Experience with Event Processing, Analytics and Machine Learning helpful * Adept at all aspects of field and C-level customer interactions, including presentations, demonstrations, and proof-of-concepts with both business and technical audiences * Strong history of successfully supporting sales cycles * Must be proactive, intellectually curious, motivated and not afraid to challenge the status quo or offer innovative new ideas Tibco Software, Inc. Atlanta GA

Solutions Engineer

New Relic