Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Solutions Engineer, Corporate And Foundations

Expired Job

Blackbaud Austin , TX 78719

Posted 4 months ago

About Blackbaud:

Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. We serve the entire social good community, which includes nonprofits, foundation, corporations, education institutions, and the individual change agents who support them. We work with over 40,000 organizations, helping them realize their goals, fund their missions, manage their operations, and develop long-lasting supporter relationships. Our customers are passionate about making the world a better place, and we're inspired by the opportunity to help them.

About Blackbaud:

Blackbaud is the leading provider of cloud software solutions, services, expertise and data intelligence to the global social good community, focused on fundraising, financial management, CRM, marketing and more. We serve the entire social good community, which includes nonprofits, foundations, corporations, education institutions and the individual change agents who support them. We help over 35,000 organization realize their goals, fund their missions, manage their operations, and develop long-lasting supporter relationships. Our customers are passionate about making the world a better place, and we're inspired by the opportunity to help them.

About the role:

We're looking for exceptional candidates to join our fast-paced, high-energy Solution Engineering team. The Solution Engineer is responsible for presenting Blackbaud's solutions in a compelling and valued-based approach to prospects and customers as a part of the sales process. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and sales skills, including the ability to discover business requirements, prescribe comprehensive solutions, and demonstrate the technology that will addresses these requirements. This Solutions Engineer will work within the Corporate and Foundations vertical, supporting our customers and prospects across the US and Canada. Strong preference for individuals who have experience working with our grantmaking, employee volunteerism, fundraising and marketing solutions.

What you'll do:

  • Partner with Account Executives to provide customer-facing consultation in the support of direct sales pursuits of Blackbaud solutions

  • Maintain and improve in-depth technical understanding of multiple Blackbaud solutions

  • Assist with sales pursuits for our mid-market customers and prospects

  • Develop an expertise in a specific vertical market as well as our competitors in that market

  • Occasionally lead discovery and initial requirements gathering sessions with customers and prospects, translating key pain points into solution opportunities

  • Prepares and delivers standard solution demonstrations for virtual or in-person meetings with customers, tailored based on key pain points uncovered in discovery

  • Prescribe packaged implementation or consulting offerings based on customer needs

  • Assist with gathering and documenting requirements for custom Services solutions

  • Recommend partner products and services to match customer requirements

  • Answer a variety of functional and technical questions from customers funneled through the sales team

  • Provide functional and technical responses to customer RFPs, RFIs and other direct requirements

  • Deliver regularly scheduled sales seminars (virtual and in-person), may represent Blackbaud and our solutions at conferences, user groups, or other Marketing events

What we'll want you to have:

  • Experience working with Grantmaking organizations and corporate philanthropy strongly preferred.

  • Prior knowledge or experience working with Blackbaud products also strongly preferred, particularly Blackbaud Grantmaking, Angelpoints, Raiser's Edge NXT and Luminate Online.

  • Ability to persuade others through presentations, demonstrations, and written communication

  • Experience developing and delivering presentations both to executive-level and working-level audiences

  • Ability to translate technical features into business benefits

  • Analytical and a knack for problem solving, with high attention to detail

  • Bachelor's Degree

  • Willingness to travel occasionally (up to 20%) in support of sales pursuits and Marketing events

Why you'll want to come work here:

  • Competitive salary, commission, 4 weeks paid time off, great benefits (medical, dental, vision, FSA), 401K

  • Gift matching, volunteer for vacation program, and endless community involvement opportunities

  • Named to Forbes' Fast Tech 25, we are growing and offer incredible opportunity for advancement

  • Tremendous company culture and office perks like onsite gym, free snacks, caf, and cutting-edge new world headquarters

How many times have you been asked, what do you do for a living? Here at Blackbaud, we ask why instead of what. We work on issues that impact the world, including improving education, health and the environment. A Solutions Engineer job at Blackbaud is not your typical software sales gig. Imagine if you knew that every sale you made had a direct impact on making the world a better place? We are always looking for incredible, mission-driven individuals to join our team. Take a look and see why our Solutions Engineers love being part of Blackbaud. https://youtu.be/ZPM4lb2UpXA?list=PLbMUkCGZxD69W87qGBLsePOTFoDCvc5WY.

Why you'll want to come work here:

  • Competitive salary (commission/bonus based on type of role), 4 weeks paid time off, great benefits (medical, dental, vision, FSA), 401K match

  • Gift matching, volunteer for vacation program, and endless community involvement opportunities

  • Named to Forbes' Fast Tech 25 and Fortune's Change the World List; we are growing and offer incredible opportunity for advancement

  • Tremendous company culture and office perks as well as a new cutting-edge new headquarters completed in 2018

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter and Facebook.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Support Engineer Multilingual Preferred

Cloudflare

Posted 1 week ago

VIEW JOBS 12/1/2018 12:00:00 AM 2019-03-01T00:00 About Us At Cloudflare, we have our eyes set on a visionary goal: to help build a better Internet. Today Cloudflare runs one of the world's largest distributed networks that powers more than 10 trillion requests per month, which is nearly 10 percent of all Internet requests worldwide. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Our customers range from Fortune 500 companies and nonprofits to small businesses and budding entrepreneurs. We are working to build a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work crafting the future of the Internet by solving some of its toughest challenges. Come join us! About the Department The Cloudflare Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. From Enterprise corporations with petabytes of web traffic to Wordpress bloggers using our platform for free, we are here to help. Being the eyes and ears of Cloudflare, we act as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. What you'll do Do you love solving complex problems and interacting with people? Are you passionate about helping customers and being a team player? We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build analytics tools. This is a position where you will be working directly with our customers, while learning the inner workings of Cloudflare's technology. Examples of desirable skills, knowledge, and experience * You have experience troubleshooting DNS, SSL/TLS, HTTP, and network related issues * You have a web development, hosting and/or customer support background * You understand fundamentally how the Internet works (OSI Model) * You are familiar with Apache, Nginx, IIS, and other web servers * Hands-on experience with Windows/Linux/Mac Operating Systems * You have good communication and written skills enabling you to be a bridge between customers and other teams within Cloudflare * You are self-driven and capable of teaching yourself new technologies/systems/features with little guidance Bonus Points * You have 3+ years experience working within a customer support team * You are fluent in German, French, Spanish, Portuguese, or Mandarin Chinese * You have experience with command line tools like curl, dig, traceroute, openssl, git * You are familiar with popular blogging platforms and/or CRM software * You have an interest in web security What makes Cloudflare special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers—at no cost. Project Athenian: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't ever store client IP addresses. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Cloudflare hires the best people based on an evaluation of their abilities and effectiveness. We don't discriminate against employees on the basis of any other personal characteristic or any classification protected by federal, state or local law. Cloudflare Austin TX

Solutions Engineer, Corporate And Foundations

Expired Job

Blackbaud