Solutions Engineer

Akamai Technologies Inc Chicago , IL 60602

Posted 3 weeks ago

Overview

Solutions Engineers (SE's) are experienced sales engineering professionals, adept at defining solutions that meet the business and technical requirements of existing and prospective Akamai customers. A Solutions Engineer is self-directed, capable of leading technical sales activities, managing the customer technical relationship, and assuming subject matter expert responsibilities within Akamai.

As a Solutions Engineer II, you will be responsible for:

  • Creating sales opportunities and driving revenue by managing the pre-sales technical process and demonstrating Akamai's technology to existing customers

  • Designing solutions for customer's business requirements using Akamai services

  • Creating and leading sales opportunities through Technical Demos and Proof of Concepts (POC's)

  • Balancing multiple concurrent opportunities that may vary by contract value, sales cycle and solution set

  • Demonstrating high standards of technical thought leadership with customers through activities such as consultation, presentation, technical evaluations, objection handling or general supportive discussion

  • Managing the technical proposal process and ensuring that all technical information and recommendations that address customer requirements are accurate, properly defined and detailed

  • Maintaining in-depth knowledge of Akamai's current competitive landscape

  • Traveling within the Mid-West region to approximately 50% of the time

About the Team

The Web Division is responsible for the creation and sale of Akamai services aimed at providing instant and secure access to all Web sites and applications for users everywhere, on all devices, and across all networks. The Web Division includes the core functions of engineering, product development, product management, sales, channels and product marketing. This team develops and sells market-leading services in the areas of mobile & web performance, API, image, and video and image management, DDoS mitigation, Bot management, and cloud security intelligence.

Qualifications

Required Education and Experience

Applicants must meet one of the following education and experience requirements:

  • 5 years of relevant experience and a Bachelor's degree in Computer Science, Information Technology or a similar field or
  • 3 years of relevant experience and a Master's degree in Computer Science, Information Technology or similar field

Required Skills

  • 3+ years of experience in a customer facing environment such as technical sales or consulting
  • 2+ years of experience with Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, web architecture and design

Desired Skills

  • Strong written and verbal communication skills, including the ability to effectively present technical and business-related subjects to all audiences, from the user to the executive level

  • Demonstrated success developing client relationships

  • Experience in a customer facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management

  • Aptitude for improving customer satisfaction

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Solutions Engineer

Akamai Technologies Inc