As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners Microsoft, Apple, Cisco, Dell, Lenovo, and more to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.
The Managed Services Principal Solution Architect is part of an elite tiger team accountable for initiating, leading and solutioning large Professional and Managed Services opportunities in our targeted service domain areas - Digital Workplace: Life Cycle management, Branch office and Store modernization along with Service Desk, Hybrid Cloud DC transformation and Network transformation across a targeted set of Zones strategic accounts.
This leadership role is responsible for overall services revenue growth, client retention, acquisition and satisfaction along with achieving operating/margin targets and continuous improvement.
This is a remote position - we prefer this person to be based in Chicago or surrounding area. The capability to occasionally meet or work onsite may be requested.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead and solution large complex service engagements
Services led Opportunity Management
Drive overall pursuit strategy
Initiate Solution strategy, win themes and partner strategy
Lead workshops with clients
Commercials strategy/deal structuring
End to end pursuit team management
Proactive Services business development
Work with the Services Delivery organization, CTO Innovation Office, and Solution Architect community to propose and deliver compelling solutions in our targeted technical domains
Achieve Services Revenue and margin performance targets
Transition to delivery and customer transition management
Harvest work products for reinvestment and reuse
Able to build collaborative and mutually meaningful relationships with clients and Zones support team
Effectively manage/balance multiple and sometimes competing priorities
Comfortable analyzing and using data to drive decisions
Work in a self-directed manner
Be a role model for high performance in Zones
We are seeking candidates with the following experience and skills:
7+ years of experience in an IT services business development role with large pursuit management and solutioning
Proven track record of results and high performance in services engagements
Strong written and presentation skills
Ability to travel up to 50% of the time
Technology Focus and Requirements:
Client success experience with the one or more of the following solution areas:
Life Cycle Services
Enterprise Service Management
End User Services
Cloud DC transformation
Network Strategy and optimization
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!