Solutions Architect

I3 Verticals, Inc. San Diego , CA 92140

Posted 2 weeks ago

Our i3 Point of Sales business located in San Diego, CA is seeking a Solutions Architect.

The Solutions Architect manages the overall technology solution stack related to Point of Sale (POS) system requirements. Primary area of focus is ensuring that our solutions are hardened for the Restaurant environment. This position will oversee all products in our service and sales catalog for stability, compatibility and scalability for future product and security requirements. This position will be responsible for driving the business solutions that will allow our business to compete in a competitive landscape. Position will include software and hardware installation, professional services and support services training, project Scoping and deliverables, and documentation for setup, support, QA and deployments. Candidate will work closely with subject matter experts, Support, Professional Services, Learning Solutions, and Leadership teams.


  • Must have the ability to communicate and work well with others and possess a willingness to work the necessary hours to meet the business needs.

  • Maintain at all times a current and accurate Installations Schedule for assigned projects

  • Perform product evaluations and write-up's for anticipated business need. Ensure that business understands impact of product(s) that are provided by i3 and the client facing team(s) understand the proper protocols and procedures to responsibly deploy solution(s) to our clients.

  • Gain understanding of business drivers and suggest optimal way to utilize full technology solution to integrate the Aloha Software and applicable suite of products.

  • Configure solutions to recommended or optimal specifications to meet evolved solutions and security requirements for the Hospitality market place. Consult with the other business units on requirements needed to meet the demands of this position.

  • QA software functionality to ensure solution is configured in accordance with product requirements. This will require test cases to be applied to multi-version applications. Ensure Past, Present and Future environments meet businesses current client base. Communicate to the business and business units when solutions have met End of Life requirements, and work with business units on proper migration steps to supportable solutions.

  • Develop and Maintain a Consistent image catalog of validated solutions. Develop maintenance and publication process along with a set of procedures for image end-of-life. Develop and Maintain a program in accordance Pro Services team on new installations as well as maintenance on existing installations with Field Services team

  • Work closely with recommended partners that align with business objectives.

  • Thoroughly verify and approve all i3, NCR or 3rd Party Installation and solution requirements.

  • Immediately handle and resolve all issues reported in from the Professional Services and Support teams related to gaps or bugs discovered in solution.

  • Perform any work-related duties or special projects as assigned by business leaders

  • Provide regular status reports to Director and Leadership Teams

  • Contribute to process enhancements/changes/development and communication protocols

  • Must understand POS, Windows based OS, Networking, windows applications, imaging software, collaborative and repository applications and any applications utilized by the business

  • Must maintain and understand evolution of technology impacting solution integrity or compliance.

  • Must be proficient at troubleshooting, analyzing and documenting information thoroughly.


  • Education: Bachelor's degree, or one to two years related experience and/or training, or an equivalent combination of education and experience.

  • Experience: Minimum three years of professional experience in POS or related industry.

  • Skills:
    Strong verbal, written, analytical, persuasion and interpersonal skills including demonstrated ability to effectively communicate via e-mail, face to face and over the phone. Ability to maintain composure under stress or with emotional clients. Strong proficiency in Aloha required

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Solutions Architect

Mindbody, Inc

Posted 3 days ago

VIEW JOBS 7/18/2019 12:00:00 AM 2019-10-16T00:00 Here at MINDBODY, Software Architects transform business objectives into technical strategies and work in the MINDBODY software development lifecycle providing technical designs, strategies, and mentorship to software development teams. Software Architects support software development teams by ensuring they have the infrastructure, platform, and documentation required to do their job effectively. More specifically, the Solutions Architect is responsible for guiding software engineering teams and application architects to build reliable and scalable systems adhering to the architecture roadmap. This position works closely with product managers and executive stakeholders to transform business needs into technical solutions. MINIMUM QUALIFICATIONS AND REQUIREMENTS: * 8+ years of software development experience with emphasis on web technologies, cloud computing, and SaaS * Substantial experience designing, implementing and supporting highly available distributed systems * Structured thinker, effective communicator, with excellent programming and analytic skills * Strategic mind with strong operational, project management and technical architecture skills * A track record of highly influential technical and leadership achievements * Demonstrated skill in aligning technology strategy with business requirements * Experience in contributing to short and long term architecture road maps * Substantial experience leading system solution design efforts * Expertise in RESTful API, SOA, Microservice and integration architecture and design PRINCIPAL DUTIES AND RESPONSIBILITIES: * Contributes significantly to MINDBODY's technical architecture decisions and leads efforts to build and maintain a scalable, performant, and secure large-scale software platform * Develops and/or enforces process and policies to help solidify a fast-moving, predictable and repeatable delivery schedule * Creates high-level software architecture documentation including but not limited to: component diagrams, deployment diagrams, communication paths, logical data models, and technology decisions * Works with other solution architects to ensure alignment across all architecture initiatives * Is consulted by application architects to ensure that application design decisions are aligned with system design decisions * Accountable for extracting non-functional requirements and quality attributes and designing a system which meets them in a measurable way. Further, ensures delivery teams understand these constraints and requirements along with their technical implications Mindbody, Inc San Diego CA

Solutions Architect

I3 Verticals, Inc.