Solutions Architect

General Summary of Position:

The Solution Architect's role is one to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective technology and services solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions.

Duties and Responsibilities:

• Serve as the technical design and architectural expert across the Granite solutions portfolio

• Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities

• Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives

• Serve as a deal architect for multi-faceted, multi-technology solutions

• Partner with other company subject matter experts to build the customer solution

• Develop and deliver technical presentations with customers and tailor content to audience as appropriate

• Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities.

• Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors.

• Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.

Required Qualifications:

• Self-starter, goal-oriented, ability to work independently without micromanagement

• BS or BA in Engineering or Computer Science or equivalent work experience

• Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions

• 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)

• Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required.

• Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery

• Ability to present both technical and non-technical information to broad audiences

• Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.

• Effective written communication skills.

• opportunities where automation could assist in scaling a product initiative or just scaling an individual customer project

• Ability to build relationships with clients & internal teammates to understand problem statements and be able to

• Ability to take ownership of solutions to ensure the customer rollout is a white glove experience due to fantastic due diligence

Preferred Qualifications:

• Network Architecture

• Working knowledge of the following

• Routers, VPN and Firewall- Cisco and Fortinet

• Switches- Cisco, HP, Juniper

• WAN- SDWAN, PTP, MPLS and VPN Topologies

• Data Centers- Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology

• Wireless- Cisco/Meraki, HP/Aruba, Juniper

• Managed Services

• Managed Wi-Fi

• IaaS (Infrastructure as a Service)

• NaaS (Network as a Service)

• CCNA/CCNP Certification

• Fortinet NSE 7 certification or equivalent

• Juniper/128 Technologies experience

• Cloud on ramp experience

• Bachelor's Degree in Computer Science, Network Design, Network Security or related field

• 5 years' experience with network design and deployment concepts

• 5 years' experience with customer technical support

• Experience with coding and automation platforms such as Python, JavaScript or similar