Solutions Architect - Customer Success

Mirantis Inc. Seattle , WA 98113

Posted 2 months ago

Job Description:

Mirantis is adding a Solutions Architect to our team! The Solutions Architect for Customer Success initiatives provides the opportunity to change the world of software development for one of the fastest-growing application platforms in the industry.

By applying your architecture experience in a Mirantis Kubernetes Engine and Kubernetes environment, you will support and enable successful adoption of the Mirantis Kubernetes Engine, working directly with our top enterprise customers and partners. You will work collaboratively with our Sales, Engineering, Product Management organizations and will serve as an advocate for our customers within Mirantis. This position provides technical guidance and support through the entire sales cycle.

Main Responsibilities:

  • Work onsite with strategic, enterprise class customers, delivering solutions architecture consulting, technical guidance, knowledge transfer and establish "trusted advisor status"

  • Lead proof of concept and pilot implementations of the platform within key customer accounts

  • Present platform strategy, concepts, and roadmap to technical leaders with the customer's organization

  • Develop best practices and guidance for containerizing various application platforms

  • Serve as customer advocate to other Mirantis teams including Product Development, Sales, and Marketing

  • Help enable partners to develop service delivery skills through mentorship, training, engagement shadowing etc.

  • Help propagate skills and experience through development of repeatable assets (methodologies, blueprints, tools, white papers, knowledge articles etc.)

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Solutions Architect - Customer Success

Mirantis Inc.