Responsible for identifying, planning and implementing enhancements, integrations and new initiatives across information systems; focused around data analytics, data collection, cloud development and workflow design. Works individually, in coordination with internal staff, or by utilizing external service contracts to accomplish objectives. Recognized as an expert in specific or multiple functional areas. Responsible for high-level systems research, planning, architecture, design and support of the extremely complex enterprise technologies- data networking, computing platforms, and/or collaboration/messaging platforms. Provides cross-discipline expertise, and is charged with assessing the effect & fit of technologies aligning technical solutions with enterprise goals.
Plans, designs and executes the implementation of high level solutions based on enterprise business requirements and IT strategies; including ongoing refinement activities.
Works independently, in coordination with internal staff, and by utilizing external service contracts to accomplish business objectives and pursue the implementation of solutions to completion
Proactively identifies opportunities for improvement within existing information and communication technology to develop improvements and streamline business processes through integrations, automation and reduction of duplication.
Works as a mentor to User Support, Infrastructure and Application Development teams to provide guidance, set pace and align goals.
Ensures successful handoff of developed solutions to ongoing support in an effective and sustainable manner
Manages own workload and backlog; prioritizing with input from various stakeholders and at the discretion of the Chief Technology Officer
Defines, plans and designs innovative enterprise-wide network, collaboration, and platform infrastructure solutions, including integrated financial analysis of technical alternatives across technology disciplines to meet business requirements and appropriate backup/redundancy requirements. Successfully negotiates technical design and deployment strategy with Enterprise managers.
Leads the effort that designs and defines the architecture standards in specific areas of expertise.
Assist with transition of colleagues and services from a legacy operating model to cloud operating model
Produces and maintains timely, accurate documentation to support implementation, operations support and quality/compliance requirements. Develops Standard Operating Procedures. Presents proposed changes to the CAB (Change Advisory Board).
Designs system tests and performs capacity planning and data modeling. Leads technical projects that are focused on introduction of new infrastructure, software/application engineering and data management. Establishes criteria and performs technology evaluations, including lab analysis and proof of concept along with supporting analysis and documentation.
Leverages tools to enhance functional area productivity. Provides technical direction and mentors staff in area of expertise.
Will occasionally present technical topics to both technical and non-technical audiences
Performs other duties as assigned
8+ years of overall IT experience with proficient experience in developing IT custom integrations, application interfaces or automation and scripting
4+ years' experience engineering and implementing business process focused on services delivery.
4+ years' managing vendor relationships and working with professional engagements.
4+ years working in or in collaboration with complex software delivery organizations
Proficient experience with any combination of working with code version management applications; such as Visual Studio Team Foundations or Gitlab
Proficient in identifying and evaluating and user requirements (User Stories) to be translated into system design specifications and achievable configuration changes
Proficient with developing, customizing or implementing web based interfaces and forms
Proficient experience in planning, documenting, validating and testing technical solutions in a global enterprise setting
Proficient in working with web service integrations (REST or SOAP) and building automated services calls to pull and insert data
Proficient in developing workflow, business process, use case, UML and dataflow diagrams
Experienced in developing and managing SQL databases; including creating views, stored procedures and SQL jobs and managing users and service accounts
Experience working with an enterprise service bus and designing data flow between systems and interfaces
Experience working with web and form markup and data syntax languages (CSS, HTML5, JSON, XML)
Experience of Cloud and Hybrid networks
Network platforms (LAN, WAN, Internet) and software defined networking
Possess knowledge on leading edge concepts in technology such as Big Data, SOA, IoT, Artificial Intelligence and Machine Learning, Virtualization, Containers, Information Security, Cloud Computing, Mobile.
Ability to design and architect web based applications and server technologies (Wintel, Linux or etc.), Databases (SQL Server, Oracle) Storage (EMC, Netapp), Network (FW, Load balancers), Security (Active directory, LDAP, NAM, SAML)
Track record of remaining unbiased toward specific technology or vendor solutions
Ability to get along with customers and co-workers
Ability to maintain regular and punctual attendance
IT Service Delivery experience implementing and utilizing ITIL processes.
Possesses excellent written, oral, and interpersonal communication skills with proven ability to champion causes with positive impact and change.
Highly self-motivated and directed, with keen attention to detail.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team oriented, collaborative environment.
Conditions of Employment
Must have a valid Class "C" Driver's License prior to employment (must obtain Texas Class "C" driver's license within 30 days of hire per state law).
Must pass a drug test, driver's license check, criminal history background check, and social security number verification check.
Must be able to work outside of regular business hours as needed.
Knowledge of federal, state and other regulatory compliance including, but not limited to, NERC, TLETS/CJIS, EPA, HIPPA, FCRA, is strongly preferred.
Experience working in an Agile/SCRUM environment
Experience with UX/UI optimization
Experience working with Application security, ADFS or service based token management
Familiar with existing applications; JD Edwards, ESRI ArcMap, Cartegraph OMS, SharePoint
Familiar with FME for use in building integrations, job submitter services and data streamer services
City Of Denton