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Solution Engineer

Expired Job

Hyland Software Westlake , OH 44145

Posted 3 weeks ago

Overview

This role is responsible for assisting with the delivery of professional solutions to business stakeholders by translating business process requirements into a technical solution through development, implementation, testing, and training.

Responsibilities

  • Assist with the performance of business analysis in which information about business process and concerns are gathered from key business stakeholders

  • Work with other team members to design business applications based on feedback from product management, stakeholders, and customers

  • Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by support team

  • Compose documentation outlining requirements for building the business application, with direct oversight from team members

  • Assist with the presentation of documentation on business analysis and solution requirements to key customer stakeholders for validation and approval

  • Assist with the design, prototype, and build solution and configure with direct oversight from team members

  • Test business applications and ensure performance is as designed; work with team members to resolve any issues

  • Compose training materials and conduct training sessions for end users, with direct oversight from team members

  • Develop plan for migration with direct oversight from team members; migrate business applications into production environment and support business customer throughout migration process

  • Identify enhancements to evolve product functionality; collaborate with team members to define appropriate business need

  • Identify third-party product enhancements or defects; collaborate with team members to communicate to third-party vendor

  • Transition key information to application support team to ensure continued successful support of business customer

Qualifications

  • Bachelor's degree, Computer related discipline preferred

  • Experience with XSL, XML, Javascript and general software development principles

  • Able to thrive in a fast paced, deadline driven environment

  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience

  • Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information

  • Solid collaboration skills, applied successfully within team as well as with other areas

  • Able to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work

  • Up to 5% travel time required

  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

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Solution Engineer

Expired Job

Hyland Software