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Solution Engineer

Expired Job

State Of Colorado Denver , CO 80208

Posted 2 weeks ago

Department Information

  • For the purposes of minimum qualification and comparative analysis, ONLY your State of Colorado job application will be reviewed. Therefore, it is paramount that you clearly describe all of your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.*
  • The Governors Office of Information Technology does NOT offer sponsored Visa's for employment purposes.*

What We Do:

The Governor's Office of Information Technology (OIT) strives to impact the lives of all Coloradans to create a safer, happier and healthier state. We work to empower the State of Colorado with flexible technology that will drive sustainable and intelligent business decisions. We envision a future where the end-user experience shapes design, and data analytics transform how state government serves its residents.

At OIT, we recognize that "how" we deliver is as important as "what" we deliver. Our core values define our character, and each employee is expected to embody these values in all the work we do:

SERVICE: Serving the people of Colorado

Intentionally and generously serving others for a better Colorado.

INTEGRITY: Demonstrating credibility and sincerity in our work

Inspiring confidence and trust in the Governor's Office of Information Technology through our personal conduct.

TEAMWORK: Collaboratively working together at OIT and across the state

Working cooperatively with others and engaging in constructive dialogue to overcome difficult challenges

RESPECT: Appreciating and acknowledging the role, diversity, and contribution of those with whom we work.

Consistently conducting ourselves in a way that shows regard and thoughtfulness to others.

COURAGE: Pushing boundaries to foster positive change

Proactively and positively pursuing the transformations necessary to address tough issues and drive innovation.

Why We Want You:

We want your expertise, positive energy, drive to succeed and love of this great state as we work to elevate the expectations Coloradans have of their government.

What You'll Get From Us:

At OIT you will find an opportunity to contribute meaningful work to support and serve Colorado residents. It's your chance to combine your love of technology with public service. Plus, you'll have great benefits, motivated team members, and opportunities for flexible work hours and advancement.

Check out this video to see why our employees love working for the Governor's Office of Information Technology:

https://www.youtube.com/watch?v=K07HlT7x0-g

Description of Job

This posting may be used to fill multiple positions and will remain open or be re-opened as needed until an adequate pool of qualified applicants is obtained. Positions may be filled using this posting before the posting actually closes

Job Summary:

The Solution Engineer exists as a senior technology solutions leader, providing forward-looking recommendations for applications solutions and development across a broad scope of responsibility. The position provides guidance to agency leadership, OIT senior managers and senior developers on technical solutions to customer requests, best practices and Enterprise standards for operational support and maintenance.

The Solution Engineer will work within a Shared Service and be expected to regularly work across portfolios and at the enterprise level. The Solution Engineer will provide Subject Matter Expertise for a range of technologies, and may have primary focus toward a specific technology platform. This senior-level position provides decision-makers with innovative technology solutions, and is capable of consulting with development teams in the actual delivery of such solutions. This position works across the enterprise with Executive Leadership, Chief Technology Office, Chief Customer Office, Finance, Human Resources and Business customers to ensure that proposed solutions align across services, and are consistent with agency and OIT strategies.

Essential Duties and Responsibilities:

Solution Engineering

  • Interpret business, technical, security, regulatory, and architectural requirements in researching and recommending solutions.

  • Perform a wide range of highly technical advisory duties associated with the design, implementation and support of technical solutions

  • Provide technology leadership by researching, recommending, architecting, prototyping, documenting, and assisting in evaluating and confirming implementation of technical solutions for identified business issues, whether purchased (COTS) or developed (Customized)

  • Develop high-level estimates of the team work effort needed to deliver application solutions based on the project specifications provided

  • Review the accuracy of the release notes and technical documentation through collaboration with the Applications Development and Quality Assurance teams

Support IT innovation in the Enterprise

  • Pursue the development and testing of innovative solutions and organize work efforts and resources needed to prototype or pilot them

  • Maintain currency in technologies and trends through research, study, and collaboration across OIT Technical portfolios. Assure professional development is aligned with OIT Strategic Plans, and is reflected and actively maintained via Individual Development Plans

  • Maintain awareness of current and future work efforts in respective portfolios and across the enterprise, and identify opportunities for implementing innovative solutions

  • Research and recommend solutions that meet the requirements of the customers and align with annual agency work plans, OIT's enterprise strategy, and the OIT Playbook

  • Track initiatives, evaluate the effectiveness of the planned solutions, and recommend alternative solutions when needed

  • Communicate and collaborate across a matrix management environment with agency leaders, OIT leadership and project managers; understand lines of authority and follow protocol to engage other resources when needed

  • Demonstrate the benefits (increased operational efficiencies, decreased costs, etc.) of a solution to an agency unit

  • Collaborate with OIT internal operations teams to consider the implications (to infrastructure, security, etc.) of introducing solutions

  • Understand advanced data migration techniques

  • Understand the enterprise perspective of OIT operations across the supported agencies

  • Consider and investigate mobile technologies as potential within recommended solutions

Lifecycle Management Security and Sustainability

  • In coordination with the Chief Customer Office, ensure all new technology projects and initiatives align with and support agency Five-Year IT roadmaps

  • In coordination with the Enterprise Architecture office and Enterprise Application teams, ensure all application portfolios are actively maintained and accurately reflected in the Application Portfolio Management System (APMS).

  • Review consult and support development and maintenance of Application Lifecycle Management documents including Sustainability plans, System Security Plans, Disaster Recovery and other relevant documents

  • In coordination with CISO-Security Architecture unit, provide support as relevant for Software Coding Assurance Tool (SCAT)-reviewed development, and remediation support as appropriate for vulnerability assessments

  • In coordination with CISO-Risk & Compliance unit, provide guidance and support to the Customer Care Office and Application Services teams in response to audit requests and findings

  • Provide guidance and support for implementation and maintenance of SDLC standards and practices

  • Provide technical advice and support as needed to Application Rationalization efforts in coordination with the Enterprise Architecture and Phoenix project teams

Additional Duties As Assigned

  • Perform all other duties as assigned

Expected Outcomes:

  • Leverage OIT Cloud Platforms (Google/SalesForce/Perceptive) for new solution architectures recommended in response to customer requests. All new requests to consider OIT cloud platforms and inclusion of mobile access as a solution option

  • Integrate security best practices into IT and business processes. Identify potential security risks in current application development processes and recommend remediation. Drive greater than 90% first-pass resolution of security related issues

  • Provide leadership in support of emerging best practices and standards as identified and published by the OIT Enterprise Applications portfolio, Enterprise Architecture team and the Chief Customer Office. Provide technical representation for EA Solutions Design in 80% of requested meetings and portfolio interactions

  • Ongoing development of technology, platform and ecosystem knowledge, skills, and abilities (KSAs) to effectively support identification and recommendation of enterprise solutions. Minimum 10% of work effort focused on KSAs development that will enhance the promotion, adoption and support of enterprise standard technologies

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Job Requirements:

  • 6 years of hands-on programming experience in applications development, which include C# .NET, Java, or other relevant software stack, and with at least 2 of those as a senior developer or team lead for an applications development group or other IT experience directly relevant to the role.

Education and Training:

  • Undergraduate degree from an accredited college or university in information technology, computer science, or related fields. (Relevant work experience may be substituted for education at the hiring manager's discretion.)
  • 2 years additional direct experience for Associates degree; directly applicable certifications at the appropriate level may also be considered

Preferred Qualifications:

  • In addition to the minimum requirements, the successful candidate in this position will have the following knowledge and/or experience: Relevant technical certifications or accreditations; experience with efforts migrating legacy applications to cloud solutions; documented technology and data governance experience. Amazon Web Service or Google Cloud experience preferred.
Functional/Technical Knowledge &

Skills:
  • Documented proficiency working on development platforms, using multiple programming languages. (Provided via copies of performance evaluations, letters of reference, etc.)

  • Documented proficiency demonstrating leadership and mentoring teams across the software development life cycle. (Provided via copies of performance evaluations, letters of reference, etc.)

  • Familiarity with delivering application prototypes and pilots in various project methodologies such as Agile, Kanban, Waterfall, Spiral, etc.

  • Documented proficiency demonstrating leadership and mentoring teams across the SLDC. (Provided via copies of performance evaluations, letters of reference, etc.)

Role Based Competencies:

Teamwork

  • Understand role within the Solution Design team, complete assigned deliverables on schedule, and support Solution Design and Enterprise Applications team members with time and expertise where needed.

  • Work with a geographically dispersed and highly skilled team

Analytical Thinking

  • Use provided requirements to interpret business needs and recommend acquisition or development of technical solutions accordingly

  • Apply deductive reasoning to technical issues to determine root cause and recommend and perform a methodical process to fix them

Attention to Detail

  • Complete all work with firm adherence to policies, procedures and established best practices and in accordance with industry standards wherever possible

  • Subject all efforts to careful scrutiny to ensure the integrity of own work as well as project deliverables

Adaptability

  • Become knowledgable abou tnew initiatives and tools being adopted by OIT.

  • Demonstrate adaptability to different work areas, assignments and peers, according to management direction

  • Respond positively to changes in department processes, initiatives, and tools to help ensure a smooth transition from current state to future state, and assist other team members in adapting to these changes when needed

Supplemental Information

Supplemental Information

The Governor's Office of Information Technology believes that diversity and inclusion drive our success. OIT is an affirmative action and equal opportunity employer.

In all aspects of the employment process, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. OIT is committed to providing?reasonable accommodation to the known disability of qualified individuals to enable the applicant or employee to be considered for the position in question, to perform the essential functions of the position in question, or providing access to its services, programs, and activities, where the requested accommodation does not impose an undue hardship?. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, otherwise participating in the employee selection process, and/or to perform essential job functions, ?please direct your inquiries to our ADA Coordinator at OIT_HR@state.co.us or call (303) 764-7911.

  • Conditions of employment: A pre-employment criminal background check will be conducted as part of the selection process, and/or other department-specific screens as required. Felony convictions or conviction of crimes of moral turpitude or conviction of misdemeanors related to job duties may disqualify you from being considered for this position.

  • Some details to be aware of: Former employees of the State of Colorado who have not left in good standing will be reviewed on a case-by-case basis.

  • Comparative Analysis Process: is the selection process used to identify the applicant that fits the job the best from a qualified applicant pool. Applications and applicants are compared to others in the pool to identify a top group. Applicants will be notified of their status in the pool via email.

  • On-call Status: On a rotational basis.

  • Driver's License: Incumbent must possess a valid, state-issued drivers' license, as periodic travel to various locations in the Denver Metro Area may be required.

  • Travel- May require travel to locations throughout the state.

Working conditions

  • Sedentary

  • Office work environment

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Solution Engineer

Expired Job

State Of Colorado