Solution Engineer, Security III

Zones, Inc. Chicago , IL 60602

Posted 1 week ago

As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Position Overview

As a Senior Cyber Security Solution Engineer your tasks may vary day-to-day but primarily focus on running Managed Security Services (MSSs), assessing HIPAA, PCI, running security assessments and penetration tests, and working on customer implementations of security products. The ideal candidate will be able to adapt seamlessly to the organization and the customers we serve, be technically savvy as well as enjoy learning new technologies.

This role will also work with a team of Solution Engineers that will require mentoring as well as the creation of a larger set of repeatable reference architectures for use by additional delivery teams. This person will also work closely with the Solution Architecture team in assessing customer requirements for potential engagements.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Liaison with the Pre-Sales Solution Architect to validate technical approaches as well as estimated level of effort, in-scope, out-of-scope, etc.

  • Work directly with the PMO to coordinate pre-kickoff, implementation as well as long term management duties for each customer engagement

  • Specifically, you will be expected to manage expectations for Customer implementations, schedules (timeline), and overall planning both with the internal Zones Team as well as with the Customer

  • Lead Customer Cloud Proof-of-Concepts, Implementations and Migrations

  • Participate in 24/7 technical support coverage across the Cloud environment and applications as necessary

  • Creation of thorough specifications, plans and activities to ensure successful Customer implementations or migrations

  • Provide responsible, timely, detailed status of progress and expectations

  • Drive to change and constantly improve the service that is delivered to the Customer with minimum disruption

  • Role would involve the design, implementation, and support of various technologies: Cisco ISE, Cisco Firepower Suite, Palo Alto Firewalls, McAfee Security, Symantec Security, Fortinet Firewalls, SIEM, Multi-Factor Authentication and others

  • Ability to lead penetration testing, vulnerability assessment, and/or security architecture review for client-facing engagements

  • Exposure to PCI, HIPAA, and Governance, initially this candidate would be expected to act in a secondary role in PCI and HIPAA based compliance engagements. The goal would be for this candidate to eventually progress into a lead role for compliance-based engagements

  • Up to 25% travel

We are seeking candidates with the following experience and skills:

Required Skills

  • Minimum 12 years of experience in cybersecurity, assessment, implementation, SOC, or related fields.

  • This position will require you to have or acquire industry and vendor specific certifications. Some of the certifications that are beneficial include:

  • CEH: Certified Ethical Hacker

  • CISM: Certified Information Security Manager

  • CompTIA Security+

  • CISSP: Certified Information Systems Security Professional

  • GSEC: SANS GAIC Security Essentials

  • Cisco Fire Jumper or CCNA Security

  • Symantec (SCS) DLP, VIP, etc.

  • McAfee Product Specialist

  • Microsoft Security Certifications

  • Fortinet NSE 6+

  • Palo Alto Networks Certified Network Security Engineer

  • Other security vendor certifications

  • PCI: Qualified Security Assessor

  • HIPAA Compliance Understanding and Training (like HCISPP)

  • Creation of reference architectures (runbooks) for future reuse by the larger Zones Cloud team

  • Exposure to OWASP Top 10 and other application security framework

  • Clear comprehension of the overall IT infrastructure and application stack

  • Ability to produce and roll out processes and tools in order to improve effectiveness

  • Analytical skills to assist in the resolution of complex issues that may be time sensitive

  • Ability to provide high-level support for technical clients

  • Clear understanding of various network topologies and protocols

  • Ability to estimate effort to complete tasks and meet pre-defined objectives

  • Ability to plan, organize, schedule, and manage activities during delivery and management of a project once the primary deliverables are complete

  • Experience with multiple information security technologies and design techniques

  • Understanding of log file analysis and reporting techniques from multiple sources (servers, firewalls, SIEMs, etc.)

  • Firewall and SIEM Configuration and Monitoring Experience

Nice to have Skills

  • CASB / Cloud SOC experience

  • Running, managing, or implementing a Security Operations Center (SOC)

  • Running, managing, or implementing Managed IT Services

  • Meeting Service Level Agreements (SLAs) for SOCs

  • Implementing and monitoring Data Loss Prevention tools

  • Using and configuring Identity Management Solutions

  • Some network configuration experience (Firewalls, VPN, Routers/Switches, and Load Balancers)

  • Experience building reports and sharing data with internal and external teams

Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

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Solution Engineer, Security III

Zones, Inc.