Solution Engineer - Senior Manager Data Analytics Lead

Why Patients Need You

Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

We seek a highly motivated Solution Engineer to join Pfizer's Digital Commercial and Customer Creation Center (C4) Digital Technology team for solution delivery for Pfizer's Primary Care market access and field reimbursement teams.

The Data Analytics Lead will collaborate closely with the Patient Services Functional and Data Leads to become an expert in Digital Patient Support Services solutions. This role will primarily focus on delivering solutions for the Primary Care business unit. Their main responsibilities will involve identifying, developing, and implementing processes and reporting related to these solutions. They will also be responsible for strategizing data architecture and visualizations of Patient Support Services platforms, creating analytic solutions, and utilizing data preparation and visualization platforms.

The ideal candidate should possess advanced knowledge in data architecture, data profiling/quality tools, AWS services, Tableau, Snowflake, Informatica Cloud Services, Data IKU AI/ML tools, and have some understanding of building APIs. Additionally, the candidate will provide support and guidance to the team in adopting Agile practices and promoting flexible approaches to delivering value to patients.

How You Will Achieve It

• Gathers requirements from business leaders and translates key business questions into solid requirements, ultimately driving and presenting actionable business insights.

• Collaborates with product owners to prioritize features for ongoing sprints and manages a list of technical requirements based on business needs, innovative technologies, defects, and issues.

• Defines program outcomes and business cases in alignment with respective line organizations across Pfizer's SAS COE.

• Develops plans and instructions for operating complex business systems, incorporating analytics and AI/ML strategies.

• Assesses database changes by comparing them with business requirements and design documents to ensure effective design, selection, and implementation.

• Promotes consistency and best practices in data management, overseeing data accuracy processes, goals, and assessment.

• Plans and supervises the day-to-day operations of the workstream/team and ensures timely delivery of milestones.

• Takes accountability for on-time delivery of program outcomes and achievement of agreed benefits within the allocated budget.

• Coordinates with multiple stakeholders, fostering collaboration with internal and external parties, including software vendors, data providers, and specialty pharmacy customers.

• Ensures compliance with Pfizer's data contract privacy and re-identification terms, promptly addressing conflicts or issues by involving P&A Legal and Privacy.

You will have the opportunity to:

• Exhibit a strong ability to effectively communicate insights from complex datasets through the use of illustrative views, incorporating Patient Support Services data and advanced analytical algorithms.

• Ensure data reliability, efficiency, and adherence to best-in-class data governance practices, prioritizing security and compliance.

• Play a key role in the development and delivery of inovative visualization solutions for the business.

• Create dashboard and reporting prototypes as necessary, while also developing reporting and analysis templates and tools.

• Engage with a diverse range of highly analytical platforms and data sources, each with unique collection points and complex collection methods.

• Collaborate with Digital Client Partners to establish alignment on priorities, processes, and governance, fostering an environment of experimentation to drive innovation and maximize value generation.

Qualifications

Must-Have

• Bachelor's degree required, preferably in Computer Science, Engineering, or a related field

• 7+ years of relevant experience emphasizing application support, development, or systems engineering.

• Experience supporting applications and solutions in the pharmaceutical industry with a focus on patient access and adherence, Specialty pharmacy and Specialty HUB distribution

• Good understanding of data compliance processes and controls around Patient Health Information (PHI) and Patient Identifiable Information (PII)

• Demonstrated understanding of analytic tools/methods and the ability to generate vital customer insights and market intelligence. Ability to effectively link insights to implications to inform strategy, planning and execution

• Demonstrated ability to prioritize the asset/assets priorities, value drivers, and resource allocation required to optimize growth

• Proven experience and demonstrated skills with AWS services, Snowflake, Informatica Intelligence Cloud Services tools,Tableau, and Data IKU

• Demonstrated ability to take appropriate risks, share responsibilities and credit, celebrate/reward accomplishments, and instill in others a sense of urgency and ownership

• Experience in Database design tools and team collaborations tools

• Deep knowledge of Agile methodologies and SDLC processes

• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.

• Strong analytical, critical thinking, and troubleshooting skills

• Process-oriented with strong organization, project management and coordination skills.

• Experience in DevSecOps tools JIRA, GitHub, Pytest and CI/CD tools

• Ambition to learn and utilize emerging technologies

Nice-to-Have

• Experience and skills with Python, R, SQL, JS Frameworks, SAAS models

• Experience with retail patient support strategies and reporting

• Demonstrated expertise and capabilities in matrixed, cross-functional teams and influencing without authority

• Experience managing vendors and contracted resources in both a staff augmentation and outsourcing model.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites

• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours

Work Location Assignment: Flexible

Other Job Details:

• Last day to apply: August 12, 2024

The annual base salary for this position ranges from $117,300.00 to $195,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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