Solution Delivery Senior Analyst - Client Success

Mckinsey Atlanta , GA 30301

Posted 3 weeks ago

You will be based in Jersey City, Chicago or Waltham and will be part of Periscope within our Marketing & Sales practice.

The Marketing & Sales practice strives to help clients in both consumer and business-to-business environments on a wide variety of marketing and sales topics. Our clients benefit from our experience in core areas of marketing such as branding, customer insights, marketing ROI, digital marketing, CLM, pricing, and sales and channel management.

Our practice offers an exceptional opportunity to work at the intersection of marketing, sales and consulting. Focusing on issues like redefining marketing and sales operations and commercial transformation, our people help clients build capabilities and transform how companies go to market - moving them to customer centric organizations.

Founded in 2007, Periscope by McKinsey enables better commercial decisions by uncovering actionable insights. The Periscope platform combines world leading intellectual property, prescriptive analytics, and cloud based tools to provide more than 25 solutions focused on insights and marketing, with expert support and training. It is a unique combination that drives revenue growth both now and in the future. Customer experience, performance, pricing, category, and sales optimization are powered by the Periscope platform. Periscope has a presence in 27 locations across 16 countries with a team of 700+ IT and business professionals and a network of 300+ experts. To learn more about how Periscope's solutions and experts are helping businesses continually drive better performance, visit http://www.periscope-solutions.com/.

You will work closely with our Marketing & Sales Solutions team and diverse McKinsey resources to drive ongoing client success and service delivery processes.

In this role you will leverage our Solutions team and other firm assets to serve clients and create sustainable impact. You will often work on more than one project at time and will be at the core of bridging client business challenges with our Solutions' capabilities.

You will work closely with clients, McKinsey consultants and business, product and data team in joint problem-solving sessions. You will perform ad hoc analysis of key business questions to maximize project success. You will also collaborate with client and internal teams to help influence our product roadmap to best meet client business needs.

You will master the analytics/methodology embedded in our Marketing & Sales Solutions (Periscope) as well as the data concepts related. You will also develop a deep understanding of the domain/function (across pricing, promotions, trade architecture and assortment) and how they are implemented in an organization.

Additionally, you will support clients in their use of our Solutions (Periscope) to sustainably drive high impact. This involves engaging with client sponsors on a regular basis to discuss how to drive user adoption. You will also deliver training materials and provide ongoing educational support to clients as needed.

  • Bachelor's degree in business or in engineering

  • 3-5 years of experience in the field of IT, consulting and/or business intelligence

  • Evidence of strong client management and relationship building skills

  • Good technical background, including familiarity with SQL and ETL tools

  • Strong Excel skills

  • Experience of working with large databases, data visualization tools, machine learning and statistics is a plus

  • Exposure to the Marketing & Sales function is a plus

  • Sound problem-solving with ability to quickly process complex information and present it clearly and simply

  • Consistently delivers exceptional results and great ideas

  • Curious and committed to personal development

  • Able to work well within teams across continents/time zones

  • Travel Requirement - 50% plus

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Solution Delivery Senior Analyst - Client Success

Mckinsey