Solution Consultant

As one of the most dynamic jobs in the material handling industry, The Solution Development, Senior Solution Consultant will collaborate with the Dematic Sales Organization to truly understand the future state needs of our existing and potential clients by translating those needs into automated material handling solutions. This client facing role requires excellent communication, the ability to communicate complex topic in simplified ways, and the ability to support clients' best interests.

Solution Consultants translate data and business trend analysis into future state automated solutions to prepare our clients for the dynamic disruptions they face. The ideal candidate should have 8 to 12 years' experience working in the operational warehouse and distribution network and/or the application expertise of material handling solutions including mechanical design and machine controls and understanding of warehouse control software. Consulting experience is a plus. This position will report to the Solution Development Consulting and Concepting Manager, Solution Development North America.

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world's leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.

What we offer:

• Career Development

• Competitive Compensation and Benefits

• Pay Transparency

• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role

• Lead the Creation of World Class Automated Material Handling Solutions of any size or complexity

• Own defining and concepting multiple of DEMATIC's most complex solution

• Estimate time frames, quality and quantity of resources required to successfully develop complex projects

• Ideation & selection of solutions that meet or exceed the Design Criteria requirements

• Evaluate concepts and recommend the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations

• May supervise specific task to complete the frozen concept & deliverables

• Define and qualify clients objectives

• Assist Sales in the Pre-Qualification of opportunities as needed

• Build rapport to become customer's Trusted Advisor

• Analyze customer business requirements and develops solutions that meet or exceeds customer needs

• Understand customer existing operations thoroughly

• Determine methodology for collecting, analyzing, and summarizing data critical to design

• Analyze collected data to accurately represent customer requirements

• Analyze customer data to create a design criteria then concisely present results

• Produce a Design Report that professionally summarizes and conveys the project requirements

• Research vertical market trends and needs

• Within Assigned Vertical Market, stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.

• Develop consulting best practices

• Coaching, mentoring and training other consulting team members while consistently modeling Dematic and KION values and core competencies

• Demonstrate what excellence looks like to the consulting team in practice. Thoroughly understands the practices, methodologies and requirements of the Solution Development processes and serves as advisor to all group members.

• Developing training materials and programs to drive excellence in the consulting practice

• Communicate vision, value, and needs

• Assist in the preparation of proposal documents and the accurate representation of the solution

• Support the development of and adhere to the project plan

• Ensure project risks are continuously evaluated and mitigated, or escalates risks to management level when impact is significant

• Maintain task level status updates as appropriate, provide weekly status report to manager as requested

• Use written descriptions, spreadsheets, charts, and flow diagrams skillfully

• Use drawings and sketches skillfully to facilitate concept reviews

• Continuous improvement and development

• Provide specialized guidance or train support and/or professional staff

• May be assigned to be Subject Matter Expert in specific technology of Vertical Market Sub-Segment

• Drive LEAN problem-solving efforts for project and process performance

• Thoroughly understand and follows the practices, methodologies, and requirements of the Solution Development Department

• Continually look for ways to improve Solution Development

What We Are Looking For

• 5+ years of subject matter expert leadership experience

• Excellent at coaching and mentoring other team members

• Excellent written and oral communication skills, including an ability to communicate with the senior leadership team, customers, and internal stakeholders

• Transitions between meetings and tasks with purpose, determination, and joy

• Flexibility to adapt to changing priorities and new challenges

• 8+ years of logistics and automation experience

• Must be extremely knowledgeable in Distribution Center operations

• High Level understanding of material handling technology and software

• Proficient in data analysis and overseeing data analysts

• Proficient in concepting with modern tools

• Bachelor's Degree required in related discipline. Masters strongly preferred

• Willingness to travel 25-50%

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