What youll be doing ...
The Solution Architect is the premier implementer of Tableau Products, a
visual analyst using Tableau Products and the steward of Tableau best
practices. Youll be called on to coach customers in the configuration of the
Tableau environment and reports destined for the final audience. Your
technical and analytical expertise will nurture customers to drive adoption
and repeat purchases. This is not a coding or customization position, rather
a consultant role for people who love technology, are excited by learning new
things and working to make a variety of tools speak with and work together.
Some of the things youll be doing include
Provide billable professional services which meet or exceed sales teams quota
Become an expert in the features, benefits and application of Tableaus products
Conduct needs analysis, data reviews, and product demonstrations
Communicate via phone, email, face-to-face and web meetings with customers assisting and guiding them through the proposal and implementation process
Drive all aspects of successful implementations from requirements and design to training and delivery
Generate SOWs (Statement of Work) and Document final solutions for customers
Be responsive to customer demands and mitigate objections or product deficiencies
Provide onsite customer training and professional services
The Professional Services Delivery team is the post-sales implementer of Tableau solutions, and therefore highly customer-facing. In this role, you will spend approximately 80% of your time travelling to meet on-site with customers, driving enablement and adoption.
Build out a small technical group that can help us scale into integrated analytics and portal work on the services team.
SalesForce.com (APEX, Lightning, SF1 Mobile)
HTML (Responsive Design, Bootstrap, Cordova)
RESTful Web Services
Who you are
Strong communication and presentation skills. You love the idea of sharing the Tableau story.
Experienced. 7+ or more years in a Consulting role in related industry such as BO (business Objects), Cognos, OBIEE (Oracle), Crystal Reports, etc. Tableau experience is a plus. Experience with SQL or MDX (MySQL, PostgreSQL, Oracle, SQL Server, Analysis Services, Essbase, Netezza, etc.). 3-5 years experience with Microsoft Active Directory or NT Lan Manager (NTLM).
A True Team Player. Youre the best at what you do and you know how to work with your colleagues to get their best.
Problem Solver. You love tackling the most difficult of challenges and know how to get to the best solution.
Highly Technical. You have strong technical skills across various technologies & an impeccable business acumen. Tableau experience is a plus.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!
Tableau Software is a company on a mission. We help people see and understand their data. After a highly successful IPO in 2013, Tableau has become a market-defining company in the business intelligence industry. Our culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
Tableau Software is an Equal Opportunity Employer.