Solution Architect

Eagle Genomics Ltd Manhattan , NY 10024

Posted 5 days ago

Join us at a pivotal point in our journey to build the future insight and knowledge generation platform for the life sciences industry. We are recruiting a skilled and experienced Solution Architect into our Product Management team.

You will work directly with our customers from onboarding and beyond, crafting technical solutions to enable deployment of our platform into their environment. You will continue to engage with them as a trusted partner with a deep understanding of their strategic objectives, communicating how our evolving platform can continue to support them. You will also play a vital part in providing insight into our customer's future requirements to our Product Management team for integration into our product roadmap.

Responsibilities

  • A key member of the project team for delivery of customer deployments
  • Ensure effective delivery of our solution into the customer environment
  • Presentation of proposed solution architecture with the customer and participate in technical meetings with customer representatives
  • Manage customer success criteria, delivering an excellent experience to our customers
  • Work closely with customers in identifying solution requirements
  • Create and present solution architecture documents
  • Work seamlessly with our Field Application Scientists to ensure alignment of proposals/statements of work, delivery capabilities and our product roadmap
  • Understand the functional specifications and the technical capabilities of Eagle Genomics platform to provide solution recommendations based on best practice, user experience and technical capabilities
  • Input into product roadmap by working closely with our product management, marketing and sales teams to collect and digest user requirements and feedback
  • Excellent understanding of our product roadmap and ability to translate that understanding to customers and feedback

Requirements

  • Minimum Masters level education in Software Engineering, Bioinformatics or a related field, or equivalent experience
  • Significant demonstrable experience as a Solution Architect or similar role with core technical skills in software applications
  • Experience of successful delivery of software designs for modern software applications
  • Experience of solutions architecture concepts
  • Experience with public cloud platforms such as AWS, Azure, Google Cloud and IBM
  • Demonstrable success of building durable customer relationships across the customer journey
  • Ability to simply and clearly communicate technical design in conversation, documentation and presentation
  • Ability to make effective decisions within fast-moving delivery
  • Active participation in knowledge sharing activities
  • Ability to prioritise your time across multiple major projects

Benefits

  • 15 days annual leave
  • Medical, dental, vision and life cover
  • Employee share option scheme
  • Support for continuous professional development
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Solution Architect

Eagle Genomics Ltd