Solution Architect - Business Delivery

The Travelers Companies Hartford , CT 06183

Posted 5 days ago

Primary Job Duties & Responsibilities

Your DAY

  • You will explore technology and design patterns that will enable us to maintain our competitive edge in the digital world.

  • You will be able to influence and set technical direction for our Agile Teams.

  • You will have the freedom to be open-minded, creative and self-critical.

  • You will design solutions for new and exciting capabilities that will enable our customers to be better connected and engaged with the claim process.

  • You will have the autonomy to explore new processes, especially in the spirit of Agile do what works, try new things, and stop doing things that don't work.

  • You will utilize your critical thinking skills to analyze challenges and organize the team around a solution.

Job Summary

Claim Technology is a team of highly motivated and skilled professionals who are leading Travelers' digital transformation journey and driving business value that creates a sustainable competitive advantage for our company. We deliver, implement and administer technology solutions that enable all Claim employees to be more effective at their jobs and meet the needs of our company's customers.


  • Are a passionate technology professional who enjoys solving complex puzzles.

  • Pride yourself on being a quick learner.

  • Are comfortable with ambiguity.

  • Understand business challenges and can develop long-term, sustainable technical solutions.

  • Have a passion for learning and applying new technologies.

  • Enjoy working in a fast-paced, agile environment where you have the opportunity to automate things.

  • Enjoy mentoring others and driving adoption of new technologies and design patterns.

  • Have an Agile mindset and are value-focused and guided by the Lean-Agile principles.

  • Have the courage to say what needs to be said in a respectful and tactful way, even if it's not what people want to hear.

  • Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship.

  • Above all, measure your own success by the success of your team and the satisfaction of our customers.

Then, Claim Technology is the place for you!

Our Team


  • Is innovative and dedicated to creating forward-thinking software solutions and right-touch digital capabilities that enable our company to continuously stay ahead of evolving customer expectations and emerging disruptive competition.

  • Has a passion for technology and designing industry-leading business capabilities.

  • Is responsible for developing technology systems that support our company's claim-handling processes.

  • Is made up of diverse, competent and reliable individuals who trust one another and feel free to express their feelings and ideas.

  • Is aligned with a shared vision and focused values, great at collaborating and accomplishing our tasks, and committed to quality results.

  • Adapts quickly to changing conditions and demands, takes accountability as a group, and works hard to our accomplish goals.

  • Reflects and learns from past experience and is committed to relentless improvement.

  • Recognizes and values team contributions and celebrates successes.

Education, Work Experience & Knowledge

  • Ability to serve as a senior technologist and architectural advisor directly influencing a large information technology organization via your strong technical leadership.

  • Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems.

  • Skilled with broad, conceptual understanding of the technology architecture trends and directions coupled with demonstrated technical mastery for technologies, frameworks, and/or languages.

  • Ability to influence and set technical direction.

  • Skilled at contributing and communicating your expert knowledge of applications/systems and concepts to a broader audience.

  • Ability to architect end-to-end solutions across distributed, host and business intelligence environments

  • Scaled Agile Framework (SAFe) experience a plus

  • Ability to influence teams to a future state while understanding the need to make practical decisions along the way. Strong ability to create a following amongst a technical group.

  • Bachelor's degree in Computer Science or Software Engineering.

  • 9 years of programming/development experience preferred.

  • 2 years of experience as a technical lead preferred.

  • Expert level knowledge in Microsoft .NET (C#) with some experience in JavaScript frameworks such as NodeJS, Knockout, Reactjs, automated testing (i.e. NUnit, Jasmine), test automation tools such as Selenium, and automated DevOps pipeline.

Minimum Qualifications

High School diploma or equivalent required. 1 year of technology related experience required.

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Solution Architect - Business Delivery

The Travelers Companies