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Solar Service Technician
Nordal Enterprises Inc
Hemet , CA 92543
Posted 2 months ago
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Position: Solar Service Technician
Company: Horizon Solar Power - Sungevity
Location: Hemet, CA
My client, Horizon Solar Power (Sungevity) is searching for Solar Service Technician. We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
The Solar Service Technician performs three to five services and troubleshooting jobs a day. This includes troubleshooting system under performances, system failures, ground faults and other inverter related issues. Additional work includes the installation of monitoring systems, system removals and reinstallations and the replacement of faulty material.
The service technician will be in charge of updating and closing out jobs in Salesforce and effectively communicating job details to Service Dispatch and the Service Manager. The service tech is also responsible for checking their schedule for the next day and ensuring all needed material for the next days jobs is ready to go out.
To be considered the ideal candidate one must have significant, proven and specific experience as a solar installer looking to take on more responsibilities ensuring the companys strategies are always the top priority. The Service Technician interacts directly with customers and is responsible for ensuring our products are installed safely, properly, and on time without exception. Ensure work performed by all technicians is of good workmanship and compliant with current NEC and local codes.
Attentive to emails and phone calls from management and his/her office teammates.
Interface with management to ensure compliance with performance ratios and completion of projects timely and profitably
Closeout cases and look up information in Salesforce and Calendar
Requirements Job requires working in all elements, depending on job location, time of year, heat, cold, rain & snow
Job requires the employee to have required tools with them at all times.
Perform work at various heights up to 50, working from ladders, bucket trucks, scaffolding, catwalks, aerial lifts or other safe working platforms.
Work in restricted areas like trenches or switchgear rooms and infrequently like manholes, utility tunnels, crawl spaces, attic spaces, etc...
Wear personal protective equipment (PPE), including hard hat and safety glasses at all times. Each job site may be different and must be accessed individually.
Repetitive use of legs, arms, hands, and fingers.
Able to work 10+ hours a day, 40+ hours a week, overtime and night shifts as required.
Must be able to bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach overhead
Lift 51 pounds Constantly moving on your feet, all day long.
Climb ladders of all types
Complete overhead work for full days assignments
Possess good vision (natural or corrected)
Responsible for securing tools and materials from vendors and storage areas to complete their assigned tasks
Must be able to pass a background
Can install an entire solar system from beginning to end on ones own
Experience troubleshooting with multiple inverters manufactures
Experience installing multiple racking types
Must be competent and knowledgeable in operations policies and procedures.
Must be willing to work in excess of 40 hours per week and on Saturdays.
Must be highly motivated with good communication skills and capable of leadership by example.
Ability to demonstrate required computer skills (i.e. MS Excel/Word/Outlook, web, etc.)
Ability to read and interpret one line and CAD drawings and electrical schematics.
Able to perform advanced electrical calculations.
Knowledge of 2011 NEC and ability to navigate it.
Must be willing to work in high places. Our installations are on rooftops, and subsequently, you will be on them.
Compensation & Benefits
$15- $20 an hour + Overtime when approved
Benefits: Medical, Dental, Vision, 401k and Paid Time Off / Sick days / Company Holidays
Company vehicle provided for servcve calls.
Interviews are being scheduled immediately once you pass the phone interview. Only serious applicants need apply. Must have a valid CA DL, 3+ Years of Good Driving and Pass a Background Check.