Software Systems Engineer

Description & Requirements

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About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients.

Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Summary:

This is an exciting opportunity to be a System Engineer in the Xerox Apps Ecosystem team supporting the continued evolution of Azure cloud-based applications that run on Multifunction Printers and the web. The candidate must have demonstrated experience leading the implementations of Cloud applications through Scrum methodologies. The System Engineer should possess a strong technical background, be detail-driven, and have excellent problem-solving skills. The person will need to be comfortable guiding a global development team with the architecture, design, and implementation of apps.

Essential Functions:

Requirements Definition:

• Collaborate with Product Owners to understand business requirements and translate to technical specifications and system design, consulting with other System Engineers and Development teams as needed.

• Define linkages to User Interface behavior designs (provided by a UI Designer) and inter-dependencies of software components for development planning and execution.

• Work with members of the engineering team and occasionally with other business and development functions across the value chain, to refine requirements and designs, while maintaining accurate product backlogs and work items in Azure DevOps.

• Have meaningful conversations with business owners, users, and technology teams around the practical nature of the App and can receive and positively respond to constructive feedback.

• Respond and clarify questions about requirements and design features, as well as adjust requirements based on retrospective issues.

Development Support:

• Collaboratively bring together relevant technical representatives, to put sufficient technical definition and clarity in place for the software development team, critical in the early stages of the Software Development Lifecycle (SDLC).

• Daily interaction with the Global Development team giving them direction on design implementation and troubleshooting issues as they arise.

System Integration:

• Work with other Xerox and 3rd party product teams, ensuring seamless integration with their products and interfaces.

Quality Assurance:

• Define Acceptance Criteria and support QA Test Case development.

• Ensure solutions meet corporate standards and technical specifications.

• Work with software development teams to prioritize and investigate problems identified during QA testing.

• Ask intuitive questions and collect information regarding problems to diagnose issues or provide appropriate information to the development team for further analysis.

Support:

• Provide solution documentation on features and capabilities, as well as provide demonstrations as needed.

• Shepherd Security assessments and create Security documentation.

• Support customer issues and escalations, which includes working closely with Xerox support and field representatives and/or partners, as well as working directly with customers.

Education:

• BS Computer Science, Computer Engineering, Software Engineering or equivalent required
• MS Computer Science, Computer Engineering, Software Development, Software Management desired
• 10+ years of software development experience

Essential Skills:

• Strong Web Development background

• Experience designing complex workflow processes 4-5 years

• Experience in Cloud-based client-server architecture and development 3-4 years

• Experience leading technical teams 4-5 years

• Excellent technical and analytical skills

• Excellent written, communication, and interpersonal skills

• Excellent work attitude with a "Can Do" attitude

• Works effectively with internal teams

• Ability to multi-task and put extra effort to get the job done, if needed

• Ability to listen, engage, and maintain continuous communication with a diverse group of SW developers with a variety of personality types

• Good understanding of technology and tools used to support the business

• Genuine enthusiasm and passion for technology, its application to solve business problems, and ensuring clarity of requirements

• Working knowledge of Scrum and other Agile frameworks and software engineering practices, as well as traditional project management approaches

• Familiar with global product development

Desired Skills (not required):

• Experience with Microsoft Azure and DevOps Services

• Microsoft .NET development experience 2-3 years

• Familiar with the Xerox EIP SDK API

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