Johnston Industrial Supply Springfield, MO , Greene County, MO
Posted Yesterday
Job Description Job Description Johnston Companies is an industrial distribution company committed to providing exceptional services and high-quality products to our customers. Our goal is to enhance efficiency in the manufacturing process across various industries, including aerospace, automotive, rail transportation, woodworking, fabricators, and machine shops. Job Description: We are seeking a highly motivated and skilled software support technician to join our team in Springfield. The ideal candidate will have a strong technical background, excellent problem-solving skills and will play a crucial role in supporting the IT Manager in overseeing daily business operations and facilitating the growth of our company. This position is based on-site with flexible remote work options. Responsibilities:
Provide technical support to customers experiencing software-related issues
Troubleshoot and resolve software problems in a timely manner
Collaborate with the development team to identify and fix bugs in the software
Assist with software installations and upgrades for customers
Document and track all support issues and resolutions
Train customers on how to use the software effectively Requirements: - Bachelor's degree in Computer Science or related field
2 years of experience in software support or a related field
Proficiency in programming languages such as Java, C++, or Python
Strong communication and customer service skills
Ability to work independently and as part of a team
Knowledge of database management systems and networking protocols If you are passionate about technology and enjoy helping solve technical problems, we want to hear from you. Apply now to join our dynamic team at Johnston Companies.
Johnston Industrial Supply