Presidio, Inc. Fulton , MD 20759
Posted 2 months ago
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Software Sales Operations Specialist (Cisco)
Job Summary:
We have an exciting opportunity for a Software Sales Operations Specialist to join our team. This individual's primary responsibility is to act as a subject matter expert for Presidio's Cisco Enterprise Licensing Agreement and Software Offerings, working in conjunction with the Business Development Managers, Account Teams and Inside Sales to support the software sales cycle.
Travel Requirements:
This position does not require any travel. It will be a remote position.
Job Responsibilities:
Provides operational coordination of the software sales lifecycle from lead to collections
Support the existing customer install base by creating subscription modification orders as needed.
Attends customer calls and meetings to provide operations subject matter expertise around complex enterprise agreement and software deals
Acts as the primary internal point of contact around software transactions for functional teams including finance, billing, A/R and logistics
Create vendor registrations and deals in order to assist the sales cycle for software offerings
Model subscription changes to help prepare for True Forwards and customer expectations
Remain current on all licensing and process changes related to software subscriptions and enterprise agreements
Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Reviews existing subscription base to plan and maintain proper renewals and sales opportunities for existing subscriptions
Complete subscription and EA renewals for agreements within a threshold
Create proposals within Cisco's Enterprise Agreement Management Portal
Complete documentation tasks for acquiring customer letters as well as end user information forms.
Assist business development managers with tasks to support the EA sales cycle
Provides oversight of the quote to invoice process and provides guidance to resolve issues as needed
Required Skills:
Proven history in customer service satisfaction and sales achievements
Ability to meet and exceed goals and targets
Display excellent communication skills and unrivaled drive for task and goal-oriented initiatives
Knowledge of Cisco Enterprise Agreements and Software Licensing and Features for the following Software Enterprise Agreements:
Collaboration Licensing Agreements
Security Enterprise Agreements
Digital Infrastructure Licensing including Switching, Routing, and Wireless
Data Center and Virtualization Software Agreements
An existing Cisco product knowledge and the desire to learn about new solutions
Education and Experience:
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
For more information visit: http://presidio.com
To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.
RECRUITMENT AGENCIES PLEASE NOTE:
Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.
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Presidio, Inc.