Software Quality Assurance Tester

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential.

We strive to be North America's premier rental housing company. Our business philosophy involves taking care of our team first - empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders.

For more information, visit Tricon Residential.

Job Description

This position will be responsible for basic support and working with the engineering team to understand requirements and develop and execute test plans for new software enhancements.

• Manage and execute the Software Testing Life Cycle (STLS) - requirements analysis, test planning, test case development, environmental setup, test execution, test cycle closure
• Create test cases, scenarios, and plans based on the requirements of the enhancement
• Execute all test plans to ensure that the newly developed software complies with the requirements and is stable for production release
• Perform Regression, Functional, Performance, Usability, and User Acceptance testing based on documented requirements
• Document and track defects, working with the Product Manager to ensure items are addressed and retested
• Participate in Sprint Planning and Story Pointing exercises to provide estimates on risk and complexity of testing the development items
• Thoroughly document all test plans and outcomes in JIRA
• Troubleshoot software bugs and assist users with support tickets
• Create training documentation on new releases
• Maintain understanding of new testing strategies and best practices
• Compile and distribute weekly IT report containing accomplishments

Qualifications:

• Highly organized and great attention to detail
• Experience testing software in an agile environment
• 1-2 years of experience with technical troubleshooting, customer support, or account management

Minimum Requirements:

• BA/BS or combination of industry certifications and equivalent related work experience of 2 years or more
• Excellent verbal and written communication skills
• Demonstrated ability to handle a fast-paced environment, and the ability to prioritize and complete tasks
• Ability to think critically to analyze issues and propose solutions
• Work well in a team environment; willingness to collaborate to find optimal business solutions
• Intermediate experience writing SQL queries preferred

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$57,280.00 - $114,560.00