Software Quality Assurance Analyst III

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Position Summary, Job Requirements & Responsibilities

What We're Looking For:

If you thrive on working independently to deliver high-quality test designs, plans and cases while driving projects to completion you will love working as a Software QA Engineer III at Iridium. In this role, you will focus primarily on Operations and Business Support Systems, test automation, satellite communication products, complex server side application testing, and programming scripts for the Billing System application stack. You will excel in this role if you are a team player, are able to understand large and complex systems, and have a passion for finding software coding and design bugs. This is a hybrid position (onsite work required) located in Tempe, AZ.

What You'll Do:

• Be responsible for collaborating in the design, development, and execution of test plans and test cases

• Drive testing efforts for the major releases, patches and hot-fixes in an agile work environment;

• Identify testing tasks for user stories and document the acceptance criteria for user stories

• Recognize issues pertaining to software coding and design bugs and craft/propose solutions to them

• Identify new feature functional test cases that may need to be automated

• Participate in backlog grooming, sprint planning, requirements analysis, technical design discussions, and daily stand upme etings to ensure successful sprints

• Investigate and troubleshoot application errors in test environments and resolve any configuration issues

• Perform peer reviews for test plans/cases developed by your peers

• Build automation expertise in-house by working with the vendors and subject matter experts

Experience & Education Requirements / EEO

What You'll Need to Succeed:

• Bachelor's degree in computer science or computer information systems or related field OR equivalent relevant experience (4+ years) in lieu of degree

• 5+ years of relevant experience working on full lifecycle software development projects and activities

• 3+ years of experience in Software QA Analyst or Engineer role

• Experience testing SOAP and or REST Webservice calls

• Hands-on work experience with Unix and SQL/Oracle

• Proficiency with SQL queries and database structures and the ability to perform SQL queries to validate test scripts

• Solid understanding of server-side testing, Unix environments, and working with various database technologies

• Strong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues

• Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions

• Be comfortable managing upward, including being a proactive communicator and asking for help when needed

• Have confidence and be able to establish valuable relationships with others

• Must be able to prioritize key tasks and have a strong sense of ownership over your work

• Be active in seeking out ways to continuously improve yourself and gain new knowledge

Things That Would be Great if You Brought to the Table:

• Previous experience with test automation

• Experience with test applications such as Selenium, Cucumber, SOAPUI, and JSON

• Experience working with Oracle or any other OSS/BSS system

• Experience working on scripts integrating into CICD Pipelines, invoking automation test suites through the CICD pipeline

We'll also need you to:

• Be on call

• Be able to travel up to 5%

Work Environment:

This position primarily works in the company office or in a home office. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer. The role uses basic office equipment including a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.